About
IT operations professional with experience in enterprise application support, incident resolution, and workflow automation using Python. Also worked on data analysis and AI/ML projects involving Streamlit, NLP, and local LLMs.
Experience
-
Associate – IT OPS ServicesCoforge LimitedMar 2025 – Present
-
Project TraineeHindustan Petroleum Cooperation Ltd.Jul 2024 – Aug 2024
Education
-
2025
BCAComputer Science, Artificial Intelligence, Machine Learning · 2022 – 2025
-
2022
Commerce, 12thS.S Mota Singh Sr. Sec. Model SchoolCommerce · 2022
- 2026
Skills
Tools / apps / platforms
Projects
-
Emotion Detection
Text-based emotion detection, facial expression analysis, and real-time processing.
-
EduAssist AIStreamlit, local LLMs
Offline benchmarking engine and AI tutor that analyzes execution metrics and response quality across local LLMs.
-
OpsAssist AIPython, ML, LLMs, Streamlit, Ollama
AI-powered IT operations and service desk copilot for intelligent ticket classification, RAG-based knowledge retrieval, and automated IT support responses.
Courses & certifications
- Gen AI Models · Coforge
- LLM Deployment: Introducing Generative AI and LLMs · Coforge
- Machine Learning & Data Analytics · Coforge
- Fundamentals of AI · Coforge
🏆 Achievements & awards
-
Hackathon participation
AI Experience Centre & Dept. of Delhi Computer Science, IITM.
-
Senior Team Member recognition · 2024
Urban Desi Crew.