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Manasvi Ravada

BBA graduate · Brand Marketing

Visakhapatnam, Andhra Pradesh, India

@manasvi_ravada

0 followers

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About

Motivated BBA graduate with a foundation in strategic marketing, consumer behavior, and brand-building. Experience includes international customer communication, CRM, digital marketing, and research-driven insight generation to support campaigns and brand strategy.

Experience

  • Customer Service Associate – International Voice Process
    First Source Limited
    Jul 2025 – Apr 2026

    Managed high-volume international customer interactions while consistently maintaining premium service quality and professional brand communication standards. Analyzed direct customer feedback and inquiries to uncover valuable consumer behavior insights that support brand loyalty and satisfaction. Maintained accurate CRM records and customer information to ensure seamless data flow, strict process adherence, and reliable service tracking. Coordinated with cross-functional teams to identify workflow issues, streamline service delivery, and enhance the overall consumer experience.

Education

  • Bachelor of Business Management
    Aditya Degree College
    Business Management · 2022 – 2025

Skills

3 to 6 months 3 to 6 months A few months of practice with it.
Data Analysis Data Cleaning Data Visualization
<3 months <3 months Just getting started - under three months. This is also what shows when a level has not been set.
Market research Content Strategy Brand Management Consumer Insight Digital Marketing Retail Operations Campaign Management Brand Communication Influencer Marketing Social Media Marketing Customer Feedback Analysis

Tools / apps / platforms

3 to 6 months 3 to 6 months A few months of practice with it.
Power Query Microsoft Power BI
<3 months <3 months Just getting started - under three months. This is also what shows when a level has not been set.
Microsoft Excel Microsoft Office Google Workspace software

Languages

Not stated Not stated No level given for this one.
Hindi Speak Telugu Speak English Speak

Projects

  • Community Survey on Agricultural Loan Awareness

    Designed and conducted a community survey, organized responses, and interpreted findings to identify awareness and accessibility gaps. Formulated targeted questionnaires to accurately capture consumer perspectives, pain points, and regional market awareness. Synthesized fieldwork data into structured summaries to highlight consumer behavioral patterns and opportunities for better brand outreach.

Courses & certifications

  • Influencer Marketing Certification · Semrush Academy
  • Digital Marketing Certification · HubSpot Academy
  • Social Media Marketing Certification · HubSpot Academy

🎯 Hobbies & interests

  • Dancing
  • Music
  • Baking
  • Reading

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💬 Q&A Ask about roles, salaries and interviews — and help others. 👥 Circles Join discussions on skills, companies and industries. 📰 Feed Follow updates and insights from the community.
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