About
Experienced retail and FMCG professional with a strong background in floor supervision, purchase management, inventory control, FSSAI compliance, and cash handling. Known for team leadership, customer service, store hygiene, and efficient day-to-day retail operations.
Experience
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Ground Floor Supervisor (Purchase & FMCG)The Big MarketMar 2026 – Present
Managing ground floor operations, inventory levels, stock rotation, FMCG undertakings, purchasing activities, vendor coordination, account maintenance, display strategies, shrinkage control, and waste management.
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Floor SupervisorSangam Sweets— – Present
Managed daily floor operations, customer handling, service escalations, store hygiene, food safety standards, night closing operations, daily reconciliation, and staff grooming and discipline.
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FMCG SupervisorThe Mango Hyper MarketJun 2025 – Feb 2026
Supervised front-line retail staff, managed receiving of commercial shipments, verified inventory accuracy, and handled product ordering and stock replenishment schedules.
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Cashier & Customer Service AssociateThe Big MarketSep 2024 – Jun 2025
Handled billing operations, cash registers, electronic payment processing, customer service, customer queries, and checkout counter cleanliness and organization.
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Purchase ManagerDhananjay Store · BokaroOct 2021 – Sep 2023
Handled procurement and purchase activities, managed shop operations, supplier relations, and product sourcing.
Education
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2015
Bachelor of Commerce (B.Com) - Accounts HonorsAccounts Honors · 2012 – 2015