About
Bilingual education, literacy, language, and content-development professional with 15+ years of experience in government, education, training, strategic planning, professional communications, and English–Arabic language services. Experienced in program development, translation, content editing, stakeholder coordination, and bilingual communications.
Experience
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Business Strategy Advisor / Court InterpreterFreelance ConsultantJan 2019 – Present
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Strategic Planning Section HeadDepartment of TransportAug 2015 – Oct 2018
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Training & Development Section HeadDepartment of Transport2012 – 2015
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Senior Translator & Strategic Support SpecialistDepartment of Municipal Affairs and TransportAug 2008 – Aug 2012
Education
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Teaching English Language and LiteratureLebanese UniversityEnglish Language & Literature · Aug 1993 – Oct 1999
Skills
- Teaching
- Translation
- Proofreading
- Content Creation
- Quality Assurance
- Editing
- Microsoft Office
- Excel
- Content Research
- Government Relations
- PowerPoint
- Localization
- Process Mapping
- Program Delivery
- KPI Development
- Information Management
- Language Assessment
- Program Design
- TEFL
- TESOL
- Language Development
- Training Needs Assessment
- Icdl
Courses & certifications
- DOT Strategic Planning Certificate · Abu Dhabi · 2010
- TESOL / TEFL · International TEFL and TESOL Training (ITTT)
- TESOL Arabia Workshop Participant · TESOL Arabia
- Certified Process Mapping Professional · International Process and Performance Institute (IPAPI)
- ICDL · International Computer Driving License
- Customer Service
- MS Excel
- Leadership
- Time Management
- Ethics
- Public Engagement
- First Aid · American Heart Association (AHA)
- Paramedical Training · Lebanese Red Cross
- Process Mapping Professional