Majed Khalifah

About

Executive support professional with 16+ years of experience supporting CEOs and general management across administration, scheduling, travel, correspondence, and stakeholder coordination. Known for confidentiality, workflow improvement, and efficient handling of competing priorities.

Experience

• Executive Assistant to CEO
  Wealth Management · Riyadh, Saudi Arabia
  Jan 2020 – Dec 2024

  Managed the CEO’s agenda, scheduling 1,000+ meetings and events while ensuring efficient use of executive time. Organized board meetings and strategic discussions; prepared presentations, reports, and briefing materials. Managed domestic and international travel arrangements, reducing costs by 20% through planning and vendor negotiations. Implemented structured workflows and digital systems, reducing correspondence response times by 35%. Liaised with government entities, financial institutions, and international partners on behalf of the CEO. Supported budget monitoring and expense reporting, maintaining financial accuracy and confidentiality.

• Assistant to the General Manager
  Environmental Technology (ENTEC) · Jeddah, Saudi Arabia
  Jul 2015 – Dec 2019

  Structured administrative departments and supported recruitment, onboarding, HR, and government relations. Managed government processes including commercial registration renewals, municipality licenses, Iqama processing, and labor compliance. Coordinated meetings, drafted correspondence, and represented the General Manager in external meetings. Introduced office workflows that improved departmental coordination by 40%; reduced office supply costs by 15% through supplier negotiations. Translated and coordinated responses to international correspondence.

• Customer Service Manager Secretary
  M. Al Nahdi Group Holding · Jeddah, Saudi Arabia
  Jan 2013 – Dec 2014

  Supported customer service operations, handled incoming calls, billing matters, and service requests. Maintained customer relationships and consistently exceeded performance metrics, ranking among the Top Ten Sales Leaders across several hundred representatives.

• Assistant Director of Operations
  Alwan Company for Agriculture and Environmental Services · Jeddah, Saudi Arabia
  Jan 2007 – Dec 2012

  Managed confidential administrative and payroll processes, ensuring accuracy and compliance. Supported recruitment, onboarding, benefits administration, personnel records, attendance reporting, and payroll audits. Streamlined recruitment processes to reduce hiring time and costs; provided system administration and technical support.

Education

• 2005 DU
  Bachelor’s Degree

  Damascus University

  Administration and Economics / Marketing · 2001 – 2005

  Administration and Economics / Marketing · 2001 – 2005
• 2000 SS
  Diploma

  Symbiosis Society, India

  English · 1999 – 2000

  English · 1999 – 2000

Skills

Tools / apps / platforms

Languages

🏆 Achievements & awards

• Executive Scheduling

  Coordinated 1,000+ meetings and events with 100% on-time delivery.

• Travel Management

  Reduced travel costs by 20% through proactive planning and vendor negotiations.

• Workflow Improvement

  Reduced departmental coordination issues by 40% through improved workflows.

• Correspondence

  Cut response times for correspondence by 35% through structured workflows and digital systems.