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MS

Mahienour Saeed

Sales-oriented customer service professional

Alexandria, Alexandria Governorate, Egypt

@mahy_ghanem

LinkedIn

0 followers

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About

Dedicated sales-oriented professional with nearly two years of experience in international service and sales roles supporting U.S.-based clients. Experienced in customer support, outbound sales, upselling, and relationship management across major accounts including AT&T, FedEx, Amazon, and DME services.

Experience

  • Customer Service Representative
    Teleperformance
    Sep 2025 – Present
  • Customer Service Representative
    Sutherland Global Services
    Feb 2024 – Jul 2025
  • Cold Calling Sales Representative
    IBS
    Oct 2023 – Dec 2023
  • Customer Service Representative
    Majorel
    Jan 2023 – Jul 2023

Education

  • Bachelor's degree
    Faculty of Business (Commerce) English Section
    Finance · 2021 – Jun 2026

Skills

<3 months <3 months Just getting started - under three months. This is also what shows when a level has not been set.
Sales Arabic Empathy English Upselling Communication Cross-selling Time Management Problem Solving Customer Service Microsoft Office Active Listening Team Collaboration Customer Retention Technical troubleshooting Customer Relationship Management

Languages

Native / Bilingual Native / Bilingual Their first language, or as strong as one.
Arabic Speak · Read · Write
Fluent Fluent Comfortable using it for work.
English Speak · Read

Courses & certifications

  • Summer Internship Program · CIB · 2022

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