Linda Mdi Eminza

About

Dynamic hospitality professional with experience in mixology, barista service, waitressing, and housekeeping support. Known for strong interpersonal skills, adaptability, customer focus, and the ability to work effectively in fast-paced environments.

Experience

• Mixologist
  The Mark Hotel
  Jul 2025 – Jul 2026

  Adhered to health and safety standards, managed bar equipment and maintenance, maintained knowledge of drink trends and industry changes, handled customer complaints and feedback, crafted and mixed beverages, maintained a clean and organized bar area, provided excellent customer service, ensured responsible alcohol service, created and developed new cocktails, and managed inventory and stock levels.

• Mixologist / Barista
  Courtyard Bistro
  Apr 2025 – Jul 2025

  Crafted and mixed beverages, maintained a clean and organized bar area, provided excellent customer service, ensured responsible alcohol service, created and developed new cocktails, managed inventory and stock levels, adhered to health and safety standards, trained and supervised bar staff, managed bar equipment and maintenance, maintained knowledge of drink trends and industry changes, and handled customer complaints and feedback.

• Waitress/ Team Leader/Barista
  Sarova Panafric
  Apr 2023 – Oct 2024

  Provided exceptional customer service by taking and delivering orders, led and trained new staff members, maintained a clean and organized dining area, collaborated with kitchen staff to ensure timely and accurate food service, handled customer inquiries and complaints professionally, implemented efficient table management strategies during peak hours, and organized and participated in daily briefings and staff meetings.

• Waitress
  RoastersInn
  Sep 2022 – Dec 2022

  Provided exceptional customer service by taking and delivering orders, assisted in the training of new staff members, maintained a clean and organized dining area, collaborated with kitchen staff to ensure timely and accurate food service, handled customer inquiries and complaints professionally, implemented efficient table management strategies during peak hours, and participated in daily briefings and staff meetings.

• Trainee (Housekeeping/ Kitchen Service)
  Sports view Hotel Kasarani
  Feb 2022 – May 2022

  Assisted housekeeping staff in cleaning and maintaining guest rooms and public areas, supported kitchen staff in food preparation and assembly of dishes, learned sanitation and hygiene practices, helped manage inventory by restocking supplies and reporting shortages, observed and followed safety protocols, and participated in team meetings to discuss service improvements and staff performance.

• Attendant/Sales person
  Graceland Boutique
  2020 – 2020

  Assisted customers with product selections, maintained an organized store layout, processed transactions at the cash register, managed inventory by restocking shelves and monitoring product levels, addressed customer inquiries, and participated in store events and promotions.

Education

• Certificate in Food & Beverage production & Service
  St Kizito Vocational Training Institute
  Food & Beverage Production & Service · 2021 – 2022
• Kenya Certificate of Secondary Education
  Bookshine High School
  2016 – 2019
• Kenya Certificate of Primary Education
  St Jacinta Junior Christian School
  2008 – 2015

Skills

Courses & certifications

• Certificate in Food & Beverage production & Service · St Kizito Vocational Training Institute · 2022

🎯 Hobbies & interests

• Cooking
• Socializing