LIKITHA CHANDRASHEKAR

About

SAP SuccessFactors Employee Central (EC) Consultant with 5+ years of hands-on EC experience and 15 years across HR operations, payroll, HRIS, and HCM transformation. Experienced in EC configuration, payroll integration, testing, UAT, go-live support, and leading HRIS teams across India and Australia.

Experience

• Payroll Officer
  MM Electrical Merchandising · Sydney
  Sep 2024 – Apr 2025

  Supported end-to-end payroll for 1,200+ employees across India and Australia on a SAP SuccessFactors EC/ECP-aligned platform, maintaining statutory compliance, audit readiness, and on-time payroll delivery. Generated, validated, and distributed the Monthly Payroll Register for finance sign-off, ensuring accurate wage type mapping and GL cost allocation ahead of disbursement. Executed payroll validation, reconciliation, and parallel pay runs to verify wage type, payroll schema (PCR), and evaluation class accuracy during SAP SuccessFactors EC/ECP transformation initiatives, including retro and off-cycle payroll processing. Supported EC–ECP integration monitoring, flagging replication discrepancies and contributing to root-cause analysis and issue resolution alongside the integration team. Participated in UAT cycles and defect resolution during EC/ECP system enhancements, writing test scenarios, supporting Payroll Control Center (PCC) validation activities, and resolving critical defects prior to go-live. Collaborated with HR, Finance, and system vendors on EC/ECP configuration change validation and process optimization, contributing to functional documentation and audit/SOX readiness. Received Kaizen Award for process improvement and operational excellence; recognized for documentation and stakeholder governance.

• Staff Payroll Assistant
  Teacher’s Mutual Bank · Sydney
  Jan 2024 – Sep 2024

  Led HRMS-integrated payroll data governance, auditing employee master data across onboarding, transfers, and exits within SAP SuccessFactors EC to support audit readiness and SOX compliance. Delivered end-to-end fortnightly payroll execution — validation, payslip generation, and bank file processing — using SAP SuccessFactors Employee Central Payroll (ECP), including Payroll Control Center (PCC) monitoring and retro/off-cycle payroll support. Analyzed payroll logs and cluster results to troubleshoot high-complexity payroll discrepancies, escalating EC–ECP replication and configuration issues for root-cause resolution. Reconciled payroll cost allocations and GL mappings; managed PAYG, Payroll Tax, and Fringe Benefits Tax (FBT) compliance reporting. Acted as EC/ECP SME and escalation point, resolving system and configuration discrepancies with HR, Finance, and vendor teams, and documenting resolutions to support knowledge transfer and audit readiness.

• HRMS & Payroll Intern
  123 Groups · Parramatta, Sydney
  Jul 2023 – Dec 2023

  Supported multi-cycle payroll processing (weekly, fortnightly, monthly) and gained hands-on exposure to SAP SuccessFactors EC/ECP integration and Employee Central concepts, performing timesheet validation and payroll reconciliation.

• HR Executive
  LKQ India Pvt. Ltd. (Shared Services) · Bangalore
  Aug 2016 – Nov 2022

  Served as SAP SuccessFactors Employee Central (EC) Implementation Lead for 2.5 years, owning Foundation Object design, Business Rules and Metadata Framework (MDF) configuration, Role-Based Permissions (RBP), job classifications position management, wage types and payroll schema (PCR) setup, and evaluation classes for a 1,200+ employee multi-country rollout. Delivered end-to-end SAP SuccessFactors Employee Central implementations, covering requirements gathering, solution design, configuration, testing, deployment, and post-go-live support. Designed and implemented employee lifecycle processes including Hire, Rehire, Transfer, Promotion, Termination, Job Changes, and Employee/Manager Self-Service. Led and mentored a team of 5+ HR professionals, overseeing day-to-day operations, workload allocation, and performance and capability development — including guiding junior team members through EC configuration, payroll troubleshooting, and escalation handling. Supported data migration, EC integrations, employee data validation, SIT/UAT, defect management, and go-live activities across implementation projects. Managed client and stakeholder interactions through requirements workshops, solution demonstrations, issue resolution, functional documentation, and end-user training. Owned issue resolution as the escalation points for complex EC configuration and defects, providing technical guidance to junior consultants and implementing corrective actions and process improvements. Created and maintained functional specifications, design documents, and process documentation to support EC compliance, audit readiness, and knowledge transfer. Partnered with global leadership to align HR and HR technology strategy for a 1,200+ employee workforce, supporting SAP SuccessFactors EC implementation and adoption. Improved HR process efficiency by 75% through HRMS automation, standardization, and enterprise-wide digital transformation initiatives. Drove HRMS-based employee engagement initiatives, improving eNPS by 30% within one year.

• HR Account Lead
  Global Hunt India Pvt. Ltd. · Bangalore
  Apr 2015 – Jul 2016

  Managed end-to-end SAP SuccessFactors Employee Central implementations, including requirements gathering, solution design, configuration, testing, deployment, and post-go-live support. Configured Foundation Objects, MDF Objects, Corporate Data Model, Succession Data Model, Picklists, Business Rules, Workflows, Event Reasons, and Effective-Dated transactions based on business requirements. Designed and configured key employee lifecycle processes including Hire, Rehire, Transfer, Promotion, Termination, Job Changes, and Compensat

Skills

Tools / apps / platforms

Projects

• HR/Payroll FAQ Assistant
  AI

  Built an AI-powered payroll FAQ chatbot with a privacy guardrail that declines out-of-scope or third-party pay questions.

• Payroll SOP Documentation
  AI

  Created AI-assisted SOP documentation for off-cycle payroll run validation, defining roles, a 9-step procedure, and escalation controls.

• Payroll Anomaly Detection
  Python, Excel

  Designed and validated a rule-based payroll anomaly detection process that identified 8/8 planted errors across a 52-record dataset with zero false positives.

• UAT Test Script Generator
  AI, SAP SuccessFactors EC/ECP

  Built an AI-assisted framework to generate structured UAT test scripts for SAP SuccessFactors EC/ECP scenarios, covering positive, negative, and regression test cases.

Courses & certifications

• Master Claude AI for HR Certification · Claude AI · 2026
• Advanced Certificate in Payroll Administration · National Bookkeeping · 2023

🏆 Achievements & awards

• Kaizen Award · 2025

  Recognized for process improvement and operational excellence.