About
Computer engineering diploma student with practical exposure to networking, customer support, and industrial training. Trained in CCNA fundamentals and familiar with troubleshooting, IP configuration, VLAN, PPPoE, and basic network services.
Experience
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Computer Science Diploma student and Network InternEsto Media Private LimitedJun 2026 – Present
Provided technical support for network connectivity issues and customer queries. Performed basic network troubleshooting to identify and resolve connectivity problems. Worked with MikroTik devices, IP configuration, VLAN and PPPoE. Assisted with basic DHCP and RADIUS configuration and troubleshooting. Communicated with customers to understand technical issues and provide appropriate solutions.
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Industrial TrainingMaruti Suzuki India LimitedJun 2024 – Aug 2024
Completed 4-week industrial training. Completed CCNA training with a strong foundation in networking, routing, and switching concepts. Gained hands-on experience using Cisco Packet Tracer for network configuration and troubleshooting. Developed practical knowledge of Cisco routers and switches, including basic configuration and connectivity troubleshooting. Studied basic network architecture and communication systems. Gained practical exposure to email communication and networking concepts.
Education
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2026
Diploma in Computer EngineeringGBN Govt. Polytechnic NilokheriComputer Engineering · 2023 – 2026
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2023
MatriculationGovt. Model Sanskrit Sr. Sec. School2023
Skills
Tools / apps / platforms
Courses & certifications
- CCNA Training · 2025
- CCNA Training · 2025
- CCNA Training · 2025
- CCNA Training · 2025