About
Sales and marketing professional with experience in business development, customer relations, and digital marketing. Has hands-on experience in client relationship management, sales growth, and operations across retail and hospitality environments.
Experience
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Sales RepresentativeOptical Trade Company · Tunis, TunisiaOct 2024 – Present
Promote and present optical products to opticians, manage customer orders and after-sales support, develop client portfolios, and identify new business opportunities to improve sales performance.
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ManagerMy House Coffee & Lounge · Gabes, TunisiaNov 2023 – Jun 2024
Analyzed customer feedback, oversaw daily operations, managed inventory and procurement, and trained team members to support service quality and compliance.
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ManagerPronto Pizza · Gabes, TunisiaAug 2021 – Oct 2023
Established supplier partnerships, oversaw food preparation and quality and safety standards, and managed staff schedules and HR coordination.
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Field Sales RepresentativePhynecia · Tunis, TunisiaFeb 2018 – Mar 2021
Presented and promoted products, conducted product demonstrations, prospecting, and acquired new clients to expand the business portfolio.
Education
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2024
Digital Marketing CertificateGo My CodeDigital Marketing · Jan 2024 – Jun 2024
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2018
Bachelor's degreeESSAT Private SchoolBusiness Computing · Sep 2015 – Apr 2018
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2013
BaccalaureateLycée Avenue de la RépubliqueJun 2013 – 2013
Skills
Tools / apps / platforms
Languages
Courses & certifications
- Digital Marketing Certificate · Go My Code · 2024