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KN

Khalida Nazir

Customer Service Advisor

Bandipora, Jammu and Kashmir, India

@khalida_nazir

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About

Motivated customer service professional with 3 years of experience handling customer queries, complaint resolution, and professional communication. Comfortable working independently or in teams, with a focus on customer satisfaction and continuous learning.

Experience

  • Advisor
    Telecommunication Airtel · Bandipora, Jammu and Kashmir
    Jan 2024 – Present

    Handling customer queries and providing timely, professional support through calls. Resolved customer complaints, service issues, and requests while maintaining a high level of customer satisfaction. Assisted customers with product/service information, account-related queries, and troubleshooting. Maintained professional communication and built positive relationships with customers.

Education

  • Bachelor of Arts
    HKM Degree College Bandipora
    Apr 2025

Skills

2 to 5 years 2 to 5 years Several years of experience.
Complaint Resolution

Languages

Not stated Not stated No level given for this one.
Urdu Speak Hindi Speak English Speak Kashmiri Speak

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