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KL

kethavath laxman

MBA (HR) graduate · Aspiring Talent Acquisition Associate

Hyderabad, Telangana, India

@kethavath_laxman

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About

MBA (HR) graduate from JNTU Hyderabad with 1.5+ years of experience in high-volume customer calling roles across financial services and health insurance. Strong communicator with experience in customer handling, record-keeping, and meeting targets, seeking an HR role in talent acquisition and recruitment.

Experience

  • Executive – D2C (Sales – Calling)
    Star Health and Allied Insurance Co. Ltd. · Hyderabad
    May 2026 – Oct 2026

    Engage customers over calls to explain health insurance products, guide them through their options. Handle customer queries and follow-ups while meeting call and sales targets. Maintain accurate customer records and follow company and regulatory guidelines.

  • Senior Telecalling Officer
    HDB Financial Services Ltd. · Ameerpet, Hyderabad
    Dec 2024 – Dec 2025

    Managed outbound and inbound calls for loan collections and customer follow-ups. Communicated with customers on overdue payments and resolved account-related queries. Kept accurate call logs and updated customer records while consistently achieving daily and monthly targets.

Education

  • MBA
    Jawaharlal Nehru Technical University, Hyderabad
    Human Resource Management · Oct 2024 – Jul 2026
  • Bachelor of Arts
    Govt. Degree College, Hyderabad
    Arts · May 2021 – Jun 2024
  • Intermediate
    Telangana Open School Society, Hyderabad
    Jun 2020 – Jul 2021
  • SSC
    Government High School, Hyderabad
    Jun 2018 – Apr 2019

Skills

<3 months <3 months Just getting started - under three months. This is also what shows when a level has not been set.
Call Logging Record Keeping Email Management Onboarding Support Screening Candidates Interview Coordination Human Resource Planning

Tools / apps / platforms

<3 months <3 months Just getting started - under three months. This is also what shows when a level has not been set.
Microsoft Word Microsoft Excel

Languages

Fluent Fluent Comfortable using it for work.
Telugu Speak
Conversational Conversational Can hold an everyday conversation.
Hindi Speak
Basic Basic A few words and simple phrases.
English Speak

Projects

  • MBA Final Year Project

    Project at Heritage Foods India Pvt. Ltd., Hyderabad, focusing on how the company builds a trusted brand on purity, freshness, sustainability while serving millions of consumers.

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