About
Results-driven insurance professional with over 5 years of experience in claims management, risk assessment, and policy administration across insurance and microfinance sectors. Experienced in claims processing, documentation verification, dispute resolution, and regulatory compliance with a strong focus on accurate, timely settlements and client service.
Experience
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Claims Team LeadPatex Insurance AgencyDec 2021 – Present
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Medical UnderwriterComplete Solution Insurance Brokers Limited (CSI)Nov 2020 – Nov 2021
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Insurance OfficerSumac Microfinance Bank LimitedAug 2019 – Oct 2020
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Insurance InternSumac Microfinance Bank Limited · NairobiMay 2019 – Jul 2019
Education
- 2021
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2019
Bachelor of Science in Actuarial ScienceJomo Kenyatta University of Agriculture and TechnologyActuarial Science · 2015 – 2019
- 2026
Skills
<3 months
<3 months Just getting started - under three months. This is also what shows when a level has not been set.
Risk Analysis
Fraud Detection
Risk Mitigation
Loss Assessment
Claims Processing
Claims Settlement
Documentation Review
Claims Data Analysis
Claims Investigation
Regulatory Compliance
Claims and dispute resolution
Coordination with Stakeholders
Insurance Policy Interpretation
Customer Relationship Management
Courses & certifications
- Diploma in Insurance · College of Insurance · 2026
- Certificate of Proficiency · College of Insurance · 2021
⚽ Extracurricular activities
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Footballer
🤝 Volunteering
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Marafiki Hearts of Hope · Chairman · 2024