Keerthana Ramesh

Operations & Process Support Professional

Bengaluru, Karnataka, India

@keerthana_ramesh

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About

Operations professional with enterprise experience in data validation, workflow management, process compliance, and documentation. Experienced in maintaining accurate operational records, coordinating cross-functional teams, and supporting resolution of issues within defined procedures and SLAs.

Experience

Technical Solutions Consultant

Hewlett Packard Enterprise · Bengaluru, Karnataka, India

Feb 2025 – Aug 2025

Completed a structured, multi-week training-based internship covering soft skills, networking, servers, storage, cloud, and Linux fundamentals. Gained foundational exposure to Network+, Server+, Storage+, Cloud+, and Linux+ concepts through instructor-led sessions and guided labs. Developed professional communication, business writing, teamwork, and presentation skills through assessments and group activities. Collaborated with mentors and peers to understand real-world IT infrastructure workflows, escalation practices, and operational best practices

Education

B.Tech

REVA University

ECM · Dec 2021 – Dec 2025
PUC

MVJ PU College

PCMB · 2019 – 2021
10th / Secondary (Class 10)

Holy Cross School

2010 – 2019

Skills

6 to 12 months

Documentation Data validation Customer Support Issue Management Workflow Management

<3 months

ITSM Operations Business Writing

Tools / apps / platforms

6 to 12 months

Microsoft Word Microsoft Excel Salesforce software Microsoft PowerPoint

Languages

Fluent

Hindi Speak · Read · Write English Speak · Read · Write Kannada Speak · Read · Write

Conversational

Tamil Speak Malayalam Speak

Courses & certifications

Programming in JAVA ↗ · National Programme on Technology Enhanced Learning (NPTEL) · 2024

🏆 Achievements & awards

Exceptional Achiever (FY26 Q1) · 2026

Recognized for performance and contribution at Hewlett Packard Enterprise.

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