About
Results-oriented customer service and sales specialist with 3+ years of experience handling high-volume customer interactions in fast-paced environments. Skilled in objection handling, conflict resolution, CRM documentation, and consultative support, with strong communication skills in Arabic and English.
Experience
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Customer Service SpecialistRaizJul 2024 – Present
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Maintenance Manager – Administrative RoleMaintenance ManagerMay 2024 – Jul 2024
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Customer Service RepresentativeRetailoAug 2023 – Feb 2024
Education
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Bachelor’s DegreeEnglish Language · Aug 2017 – Jan 2021
Skills
<3 months
<3 months Just getting started - under three months. This is also what shows when a level has not been set.
Languages
Native / Bilingual
Native / Bilingual Their first language, or as strong as one.
Arabic
Speak · Read · Write
Fluent
Fluent Comfortable using it for work.
English
Speak · Read
🏆 Achievements & awards
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Maintained consistent 80%+ KPI performance · 2025
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Managed 40–50 customer interactions daily · 2024
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High first-contact resolution rate · 2025
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Supported upselling and customer retention strategies · 2024
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Ensured secure and accurate handling of customer data · 2025