Joseph Musyoki Ndunda

About

Seasoned hospitality executive with 28+ years of leadership experience across local and international 4- and 5-star hotels. Proven record in hotel turnarounds, operations management, financial control, staff development, and guest satisfaction improvement.

Experience

• Head of Operations
  Orion Hotels (Bushtops Luxury Safari Camps)
  Apr 2024 – Present
• Chief Executive Officer / Group General Manager
  Kenya Safari Lodges and Hotels (Government Parastatal)
  Feb 2021 – Feb 2024
• General Manager
  Hillpark Hotel, Nairobi (4 Star)
  Nov 2019 – Jan 2021

Education

• Master's
  Gretsa University
  Hospitality Management

Skills

• Change Management <3 months
• Operations Management <3 months
• Candidate Sourcing <3 months
• Budgeting <3 months
• Event Coordination <3 months
• Staff Training <3 months
• Financial Management <3 months
• Hotel Management <3 months

Tools / apps / platforms

• Microsoft Office <3 months

Courses & certifications

• Certified Hotel General Manager (CHGM)
• HACCP
• Train the Trainer

🏆 Achievements & awards

• Best Student in Hospitality Management

  Recognized as the best student in Hospitality Management at Gretsa University.

• Best Student in Information Technology in Travel, Tourism, and Hospitality

  Awarded best student in Information Technology in Travel, Tourism, and Hospitality by ABE.