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JB

Jonas Boye

Customer Service Professional · Billing Specialist · BPO & Claims Support

Accra, Greater Accra Region, Ghana

@jonas_boye

0 followers

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About

Results-driven customer service and billing professional with experience in BPO, insurance billing, claims auditing, and customer support. Skilled in payment processing, account reconciliation, dispute resolution, claims review, and CRM-based service operations.

Experience

  • Pharmacy Invoice Reviewer
    Fairtrade Outsourcing – Cure Auto Insurance, USA
    Apr 2026 – Present
  • Billing Representative
    Fairtrade Outsourcing – Cure Auto Insurance, USA
    Jan 2026 – Apr 2026
  • Customer Service Representative
    Afriam Network
    2025 – 2025
  • Customer Service Agent
    Concentrix Ghana
    2024 – 2024
  • Customer Service Agent
    Webhelp Ghana
    2024 – 2024
  • National Service Personnel
    RINAT Clinic Ltd
    2023 – 2023
  • Logistics Assistant
    Hens Enterprise
    2022 – 2023
  • Marine Engine Mechanic Intern
    Ghana Ports and Harbours Authority
    2017 – 2018

Education

Skills

<3 months <3 months Just getting started - under three months. This is also what shows when a level has not been set.
Billing Auditing Salesforce Customer Service Microsoft Office Dispute Resolution Account Reconciliation Customer Relationship Management

Tools / apps / platforms

<3 months <3 months Just getting started - under three months. This is also what shows when a level has not been set.
Microsoft Excel

Languages

Not stated Not stated No level given for this one.
Twi Speak Irish Speak English Speak

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