About
Dedicated operations and administrative professional with experience in tours and travel consulting, production planning, team leadership, customer service, and office administration. Skilled in coordination, documentation, reporting, and client relations in fast-paced environments.
Experience
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Production Planning ClerkEBK Headwear & Apparel EPZMay 2026 – Present
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Branch Learning CoordinatorStimulating Smart Brains LimitedJan 2025 – May 2026
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TutorStimulating Smart Brains LimitedApr 2024 – Jan 2025
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Tour ConsultantLucida Tours and TravelsFeb 2023 – Dec 2023
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Cyber Attendant & M-PESA AgentWall Quick ServicesMay 2022 – Dec 2022
Education
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Diploma in Project ManagementALISONProject Management · 2022
Skills
<3 months
<3 months Just getting started - under three months. This is also what shows when a level has not been set.
Excel
Scheduling
Coordination
Documentation
Report Writing
Time Management
Problem Solving
Team Leadership
Google Workspace
Customer Service
Microsoft Office
Client Relations
Travel Management
Office Management
Travel Quotations
Content Management
Production Planning
Administrative Support
Stakeholder Management
Courses & certifications
- Marketing & Customer Experience · 2025
- ALX Virtual Assistant · 2025
- Computer Applications
- Graphic Design
- Data Entry Tools & Techniques
🏆 Achievements & awards
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Coordinated programmes across 15 schools · 2024
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Supervised more than 15 tutors · 2025
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Improved communication between multiple departments · 2025
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Prepared operational reports supporting business decisions · 2025
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Coordinated travel bookings and itineraries · 2021
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Delivered STEM education to over 500 learners · 2024