Jerome Idhaya Michael

NOC / Core Network Engineer · Fault Management & Incident Operations

Chennai, Tamil Nadu, India

@jerome_idhaya_michael

0 followers

About

NOC/Core Network Engineer with 2+ years of experience in telecom operations, alarm monitoring, outage triage, and circuit-level troubleshooting. Experienced in maintaining SLA compliance and coordinating rapid fault isolation across fiber and copper networks.

Experience

Fault Management Engineer – Data NOC (Shift Lead)

Lobo Staffing Solutions Pvt. Ltd. · Chennai, India

Jun 2024 – Present

Client: Nokia | Project: Frontier Communications. Monitored live alarms, generated trouble tickets, handled outage triage, managed queue operations, and coordinated bridge communication during critical outages.

Education

Bachelor of Engineering

Pandian Saraswathi Yadav Engineering College · Anna University

Computer Science and Engineering (CSE) · 2023

Skills

2 to 5 years

SLA tracking Queue Management Fault Management Incident management Network Operations Center (NOC)

<3 months

BGP OSPF VLAN ICMP TCP/IP Alarm Monitoring

Tools / apps / platforms

2 to 5 years

PuTTY

Courses & certifications

IPv4 Addressing & Network Communication Basics

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