Jaseena Begum

About

B.Com graduate in Accounting & Finance with hands-on Excel-based financial analysis experience, consumer research exposure, and a background in digital marketing internship work. Strong in communication, complaint resolution, customer rapport, and independent remote work across deadlines and shifts.

Experience

• Digital Marketing Intern
  SMC Technologies · Coimbatore
  2024 – 2024

  Supported SEO and content-structuring tasks for client campaigns during a 15-day internship, maintained accurate documentation, and met deliverables under limited supervision. Communicated daily with the team, conveying progress and resolving issues under short deadlines.

Education

• B.Com
  Sri Krishna Adithya College of Arts and Science
  Accounting & Finance · 2023 – 2026
• High School
  St. Mary's Girls Higher Secondary School
  2022 – 2023
• Secondary
  RKV Senior Secondary School
  2020 – 2021

Skills

• Accounting <3 months
• Customer Support <3 months
• Financial Analysis <3 months
• SEO <3 months
• Financial Statement Analysis <3 months
• Ratio Analysis <3 months
• Bookkeeping <3 months
• Reconciliation <3 months
• Complaint Resolution <3 months
• Content Structuring <3 months

Tools / apps / platforms

• Google Workspace software <3 months
• Microsoft Excel <3 months
• Microsoft Word <3 months
• Tally Prime <3 months
• Zendesk <3 months

Languages

• English Fluent Speak
• Tamil Fluent Speak
• Malayalam Basic Speak

Projects

• Financial Position Analysis of Apple Inc.
  Excel

  Academic project evaluating Apple Inc.'s financial health using ratio analysis on three years of annual reports and presenting findings in a written report.

• Customer Satisfaction: Online vs. Offline Retail Stores
  Primary-data surveys

  Final-year project comparing customer satisfaction across online and offline retail channels, analyzing survey responses to identify satisfaction drivers and service gaps.

Courses & certifications

• Business Analysis & Process Management · Coursera
• Financial Markets · Coursera
• Tally Prime · Certification Course