About
Customer-focused graduate running a home-based food business handling 90+ orders a week, with 2 years of exam invigilation experience. Skilled in customer communication, order coordination, record-keeping, and social media promotion, and seeking a remote customer support or virtual assistant role.
Experience
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Business Operations & Customer ManagementFlavours With Flame · New Delhi
Manage 90+ customer orders every week through WhatsApp Business, from first enquiry to delivery. Handle customer queries, feedback, and service issues, and follow up to keep customers satisfied. Maintain order and payment records using WhatsApp Business and digital documents. Coordinate food preparation, inventory, packaging, and deliveries to meet timelines. Run promotions and customer outreach on Instagram and local channels.
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InvigilatorIGNOU / PW & CA
Managed examination responsibilities while maintaining discipline and confidentiality. Followed examination procedures accurately and coordinated with students and staff. Showed strong punctuality, attention to detail, and responsibility.
Education
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Bachelor of Arts (B.A.)