About
Detail-oriented Service Desk Officer with experience in asset management, work order processing, preventive maintenance scheduling, and maintenance reporting using IBM Maximo and FSI. Skilled in coordinating service requests, maintaining accurate documentation, and supporting operational efficiency across cross-functional teams.
Experience
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Helpdesk / CAFM OperatorEnova Facilities Management – Cleveland Clinic ProjectNov 2025 – Present
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Helpdesk / CAFM OperatorAdeeb Group – UAE University ProjectApr 2024 – Nov 2025
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Relocation ConsultantDelight GroupMar 2020 – Sep 2023
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AccountantNizar HospitalJan 2019 – Mar 2020
Education
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MBA: FinanceFinance · Aug 2019 – 2019
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Bachelor of CommerceApr 2017 – 2017
Skills
<3 months
<3 months Just getting started - under three months. This is also what shows when a level has not been set.
Languages
Fluent
Fluent Comfortable using it for work.
Hindi
Speak · Read
English
Speak · Read
Courses & certifications
- MCPA - Master of Computerized Professional Accounting
- Islamic Banking
- IAAP - International Association of Accounting Professionals
- AAPC - American Academy of Professional Coders