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Indranil Ruidas

Indranil Ruidas

CCTV Operations & Customer Support Professional

Bardhaman, West Bengal, India

@indranil_ruidas

0 followers

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About

Fast-learning, detail-oriented professional with 3+ years of experience across CCTV operations, insurance advisory, customer service, and online marketing. Demonstrated strong operational performance with 95%+ query resolution and the ability to work remotely or on-site.

Experience

  • CCTV Operator
    Jus Jumpin
    Jan 2025 – Jul 2025
  • Digital Service Agent
    Ezeepay Digital Services
    Jul 2024 – Nov 2024
  • Advisor
    Bharti AXA Life Insurance
    Feb 2023 – Jun 2023
  • Call Center Agent
    Pacesetters Business Solutions
    Feb 2023 – —
  • Marketing Assistant
    National Insurance Company Ltd
    2023 – Jan 2023
  • Affiliate Marketer
    Amazon
    Apr 2022 – Sep 2022

Education

  • Certificate in Communication & IT
    Anudip Foundation
    Information Technology · 2023 – 2024
  • Diploma in Computer Science & Technology
    Sylvan Polytechnic College
    Computer Science · 2019 – 2021
  • ITI in Computer Science
    Sathish Chandra ITI
    Computer Science · 2017 – 2019

Skills

<3 months <3 months Just getting started - under three months. This is also what shows when a level has not been set.
Typing Chat Support Survey Tools Microsoft Word Time Management Inbound Calling Microsoft Excel Client Outreach Email Management Outbound Calling Affiliate Marketing Campaign Management Customer Relationship Management

Languages

Native / Bilingual Native / Bilingual Their first language, or as strong as one.
Bengali Speak · Read · Write
Fluent Fluent Comfortable using it for work.
English Speak · Read
Basic Basic A few words and simple phrases.
Hindi Speak

🎯 Hobbies & interests

  • Badminton

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