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IK

Imran Khan

MIS & Operations Professional · Microfinance

Bhopal, Madhya Pradesh, India

@imran_khan2

0 followers

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About

MIS and operations professional with 6+ years of experience in microfinance, specializing in MIS reporting, dashboard preparation, loan operations, branch coordination, and banking support. Experienced in managing multi-branch operations, improving reporting accuracy, and supporting business decisions.

Experience

  • DM – MIS & IT
    Jigyasa Microfinance
    Feb 2024 – Present

    Managing IT infrastructure and technical support for 11 branches; providing L1 application support for Finabile and internal business applications; installing, configuring and troubleshooting Windows operating systems; coordinating with vendors for hardware maintenance and issue resolution; troubleshooting desktops, printers, scanners and peripheral devices; managing IT assets and inventory records; providing remote support to branch users for software and hardware issues; supporting KYC, loan processing and disbursement applications; preparing MIS reports and management dashboards using Advanced Excel; coordinating with HO and branch teams for smooth IT operations.

  • MIS Coordinator
    Axis Bank (Quess Payroll)
    Mar 2023 – Sep 2023

    Coordinated with 20 branches regarding business, collection and staffing requirements; prepared and shared business and collection dashboards for regional management; generated MIS reports and presentation decks for leadership review; supported business monitoring and performance tracking; maintained accurate reporting and data analysis for strategic decisions.

  • Senior Executive – Operations & MIS
    SK Finance Ltd.
    Jul 2022 – Feb 2023

    Coordinated with 76 branches for business, collection and operational tracking; prepared business, collection and performance MIS reports; supported regional management with dashboard reporting and analysis; conducted regular follow-up with area managers regarding targets and achievements; assisted management in operational monitoring and reporting activities.

  • Assistant Manager – Operations & IT
    Taraashna Financial Services Ltd.
    Dec 2017 – Nov 2021

    Managed loan operations and banking coordination across 30 branches; handled AOF processing, KYC verification and loan documentation; coordinated with partner banks for sanction, prefunding and disbursement activities; managed LMS support and branch IT infrastructure; conducted CIBIL verification through CRIF High Mark; ensured timely processing of disbursement and operational activities.

Education

  • Bachelor of Computer Applications
    Makhanlal Chaturvedi National University

Skills

5 to 8 years 5 to 8 years A long stretch - five to eight years.
IT support KYC verification
2 to 5 years 2 to 5 years Several years of experience.
Banking Operations
1 to 2 years 1 to 2 years A year or two of steady use.
Data Analysis
6 to 12 months 6 to 12 months Most of a year behind them.
Operational Monitoring
<3 months <3 months Just getting started - under three months. This is also what shows when a level has not been set.
Branch Coordination

Tools / apps / platforms

2 to 5 years 2 to 5 years Several years of experience.
Microsoft Excel Microsoft Windows
<3 months <3 months Just getting started - under three months. This is also what shows when a level has not been set.
Microsoft Word Oracle Siebel CRM Microsoft PowerPoint

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