Hugo Daniel Benitez Matiauda

About

Multilingual program coordination and community engagement professional with experience in training, stakeholder communication, operations support, and data-driven research. Background includes NLP research using Python and PyTorch, instructor onboarding, recruitment support, cross-functional coordination, and multicultural program execution across Taiwan, Paraguay, China, and the United States.

Experience

• Spanish Diction Coach / Tenor 2
  · Taipei, Taiwan
  Aug 2025 – Present

  Selected through competitive audition after intensive independent study in music theory and solfege. Guided choir members on Spanish pronunciation and vocal phrasing, adapting coaching strategies to address language-specific pronunciation challenges for Mandarin speakers. Developed communication techniques to improve pronunciation accuracy and performance consistency for non-native speakers. Provided live Spanish interpretation during concert events for international guests and Paraguayan attendees. Collaborated with choir leadership and performers in preparation for large-scale public performances and rehearsals. Demonstrated rapid adaptability by progressing from no formal musical background to performance-level proficiency within months. Supported communication and coordination in multicultural and multilingual team environments.

• Teacher Trainer / Academic Coordinator
  Fun Learning · Taipei, Taiwan
  Jul 2023 – Present

  Train and onboard instructors through observation, mentorship, coaching, and performance feedback. Coordinate educational programs and classroom operations across multiple student groups and levels. Lead live demonstration sessions for prospective students and families, supporting recruitment and enrollment initiatives. Manage communication between parents, teachers, and management to improve engagement and user satisfaction. Design and implement themed educational programs and interactive learning activities. Adapt curriculum delivery and communication strategies based on classroom performance and feedback. Support operational planning and execution for school events and seasonal programs.

• Language Instructor
  Big Tree Shanghai · Shanghai, China
  Feb 2020 – Present

  Delivered online English instruction in international learning environments. Developed customized educational content for different proficiency levels. Maintained communication and progress reporting with students and families. Adapted teaching methods to improve engagement in remote learning settings.

• International Business Intern
  Baple Global Trade Ltd. · Taipei, Taiwan
  Jul 2020 – Sep 2022

  Coordinated communication and operational support with suppliers and customers across Asia, Europe, and Latin America. Assisted with purchasing, sales coordination, and international business documentation processes. Conducted data analysis and generated reports using Excel and R to support operational insights and business decision-making. Collaborated across multicultural and multilingual environments to support business operations and client communication. Maintained records and assisted in process coordination to improve workflow efficiency and organizational support.

• Language Instructor
  Universe Montessori · Taipei, Taiwan
  Jul 2019 – Jul 2023

  Coordinated English learning activities focused on communication and participation. Designed educational materials and classroom activities for multiple student levels. Collaborated with staff and families to support student development and learning outcomes. Assisted with classroom management and educational program execution.

• Community Development Project Leader
  Amigos de las Americas & Junior Achievement
  Jan 2013 – Dec 2013

  Participated in an international leadership and intercultural exchange program in the United States. Co-founded a community-focused educational initiative promoting environmental awareness and English education. Organized educational and community engagement activities for students and local residents. Coordinated reports, evaluations, activity tracking, and project documentation.

Education

• Master of Information Management
  National Taiwan University of Science and Technology
  Information Management · Sep 2022 – Jun 2025
• B.S.
  National Taipei University of Technology
  Industrial Engineering and Management · Sep 2017 – Jun 2021
• Chinese as a Foreign Language Program
  Fo Guang University
  Chinese as a Foreign Language · Sep 2014 – Aug 2015

Skills

Tools / apps / platforms

Languages

🏆 Achievements & awards

• MOFA, R.O.C. (Taiwan) – Taiwan Scholarship · 2014

  Scholarship awarded in Taiwan.

• Outstanding Youth Ambassador · 2013

  Awarded by Amigos de las Americas, USA.

• Outstanding Project Leader · 2013

  Awarded by Junior Achievement, Asuncion, Paraguay.

• Community Leadership Program · 2013

  Awarded by Junior Achievement, Asuncion, Paraguay.