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HA

HASNAIN AKHTAR

Multi-Language Specialist · Quality Assurance Professional

Uttar Pradesh, India

@hasnainakhtar23911988

0 followers

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About

Multilingual quality assurance professional with experience in content moderation, manual testing, client escalation handling, process auditing, and training. Fluent in Arabic, Hindi, Urdu, and English, with a strong focus on linguistic accuracy, workflow quality, and team support.

Experience

  • QUALITY AUDITING ANALYST
    Accenture Solutions
    May 2019 – Jul 2026

    Worked as Multi-Language Specialist & Quality Assurance Professional. Responsibilities included linguistic quality assurance, content evaluation, client escalation management, process optimization, and training new hires.

Education

  • MA
    KMC Language
    Arabic-English Translation · 2018
  • BA
    KMC Language
    Arabic-English Translation · 2016

Skills

5 to 8 years 5 to 8 years A long stretch - five to eight years.
Quality control Content Evaluation Root Cause Analysis Performance Monitoring
<3 months <3 months Just getting started - under three months. This is also what shows when a level has not been set.
Trend analysis

Languages

Fluent Fluent Comfortable using it for work.
Urdu Speak Hindi Speak Arabic Speak English Speak
Conversational Conversational Can hold an everyday conversation.
Bhojpuri Speak

Courses & certifications

  • Software Testing Masterclass: From Novice to Expert · Udemy · 2026
  • PG Diploma in Arb-Eng-Arb Translation and Interpretation · 2018
  • Diploma in Computer Applications · 2012

🏆 Achievements & awards

  • Established New Work Site in Lisbon

    Contributed to the establishment of a new work site over a four-month period through virtual shadowing, training new associates, auditing, and coaching.

  • Workflow Stabilization and Quality Improvement

    Helped stabilize an underperforming workflow and exceed client quality specifications through targeted training, process sessions, policy evaluations, audits, and Root Cause Analysis-based coaching.

🎯 Hobbies & interests

  • Reading
  • Cooking

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