Harshal Shinde

About

Motivated and customer-focused BMM professional with experience in retail sales, customer service, e-commerce order fulfilment, and back-office operations. Interested in building a long-term career in sales, advertising, digital marketing, customer engagement, and brand communication.

Experience

• Retail Sales / Customer Service
  RELIANCE SMART BAZAAR
  Dec 2024 – Present
• E-commerce Pick & Packing
  JIOMART
  Jun 2024 – Present

  i am currently my role csa on the floor in the reli retail sector

• Back Office / Desk-Based Operations
  RS TEAM SOLUTION LTD.
  May 2014 – Nov 2014

  i since working on back office process the copy-paste job and skills

Education

• Bachelor of Mass Media (BMM)
  Nirmala College
  Advertising & Sales · 2019 – 2022
• HSC
  Don Bosco Junior College
  arts · 2017 – 2019
• SSC
  jai bhavani vidhal
  2017
• SSC
  Jai Bhavani Vidyalaya
  ssc · 2017

Skills

• Digital Marketing <3 months
• Sales <3 months
• Branding <3 months
• Typing 3 to 6 months
• Data entry 3 to 6 months
• Lead Generation <3 months
• CRM usage <3 months
• eCommerce 1 to 2 years
• Back Office Operations <3 months
• Advertising <3 months
• Product Presentations <3 months

Tools / apps / platforms

• Canva <3 months
• Microsoft Excel <3 months
• Microsoft Office <3 months

Languages

• English Fluent Speak · Read · Write
• Marathi Fluent Speak · Read · Write
• Hindi Conversational Speak · Read · Write

🤝 Volunteering

• ngo sansakar · social worker · 2012

  help to people and awarness

🎯 Hobbies & interests

• music cricket readbooks