HARIMEENA BALAJI

About

Customer-focused professional with nearly two years of experience in customer support, CRM operations, administrative support, and operational coordination. Skilled in Salesforce CRM, customer relationship management, complaint resolution, and service operations, with a strong track record of maintaining accurate records and delivering high customer satisfaction.

Experience

• Customer Relationship Executive
  River Mobility Pvt. Ltd.
  Oct 2025 – May 2026
• Product Specialist
  River Mobility Pvt. Ltd.
  Jan 2025 – Sep 2025
• Receptionist
  River Mobility Pvt. Ltd.
  Aug 2024 – Dec 2024

Education

• Master of Business Administration
  Bharathidasan University
• Bachelor of Electronics and Communication Engineering
  VIT University

Skills

• Adaptability
• Analytical Thinking
• Time Management
• Negotiation
• Data entry
• Salesforce
• Microsoft Outlook
• Database Testing
• Team Collaboration
• Customer Relationship Management
• Customer Service
• Documentation
• Microsoft Word
• Excel
• Relationship Building
• Complaint Handling
• Active Listening
• PowerPoint
• Conflict Resolution
• Compliance
• POS Systems
• Service Operations
• Presentation

Courses & certifications

• Customer Service Excellence
• Microsoft Office Specialist (MOS)