About
Customer-focused professional with nearly two years of experience in customer support, CRM operations, administrative support, and operational coordination. Skilled in Salesforce CRM, customer relationship management, complaint resolution, and service operations, with a strong track record of maintaining accurate records and delivering high customer satisfaction.
Experience
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Customer Relationship ExecutiveRiver Mobility Pvt. Ltd.Oct 2025 – May 2026
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Product SpecialistRiver Mobility Pvt. Ltd.Jan 2025 – Sep 2025
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ReceptionistRiver Mobility Pvt. Ltd.Aug 2024 – Dec 2024
Education
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Master of Business Administration
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Bachelor of Electronics and Communication EngineeringElectronics and Communication Engineering
Skills
<3 months
<3 months Just getting started - under three months. This is also what shows when a level has not been set.
Excel
Data entry
Salesforce
Compliance
Negotiation
POS Systems
Adaptability
Presentation
Documentation
Microsoft Word
Time Management
Database Testing
Customer Service
Active Listening
Microsoft Outlook
Team Collaboration
Complaint Handling
Service Operations
Analytical Thinking
Conflict Management
Microsoft PowerPoint
Relationship Building
Customer Relationship Management
Languages
Native / Bilingual
Native / Bilingual Their first language, or as strong as one.
Tamil
Speak · Read · Write
Fluent
Fluent Comfortable using it for work.
English
Speak · Read
Basic
Basic A few words and simple phrases.
Arabic
Speak
Courses & certifications
- Customer Service Excellence
- Microsoft Office Specialist (MOS)