Harika Kasarlu

About

Adaptable customer operations professional with experience in international customer handling, credit card sales, quality checking, and system-based operations. Strong in customer communication, process adherence, data accuracy, and supporting operational goals.

Experience

• Credit card
  Mycon Empowerment (DSA) / ENBD
  Aug 2020 – Sep 2021
• Credit card
  Global Empowerment (DSA) / Deem Finance (Duniya Finance)
  May 2020 – Jul 2020
• Credit Sales Department
  ADCB Bank
  Jan 2020 – Mar 2020
• Damage Items Checking Department
  Amazon
  2019 – 2019
• System operator
  SAP Company
  Dec 2018 – Mar 2019

Education

• Intermediate
  megha
  CEC (Civics, Economics & Commerce)

Skills

• Customer Support <3 months
• Typing <3 months
• Chat Support <3 months
• Quality Checking <3 months
• Credit Card Sales <3 months
• Back Office Operations <3 months
• Product Presentations <3 months
• Systems Operations <3 months

Tools / apps / platforms

• Microsoft Excel <3 months
• Microsoft Word <3 months

Courses & certifications

• Typing Speed Certificate