Broxer
Broxer
Jobs Opportunities Network Articles Games
Log in Sign up
Jobs
Go to Jobs
Internships Govt jobs
Opportunities
Go to Opportunities
Competitions
Hackathons Competitions Quiz contests
Scholarships & Fellowships
Scholarships Fellowships
Events
Webinars Seminars Conferences Campus festivals
Learning
Workshops Bootcamps Skill programs Practice quizzes
Network
Go to Network
Companies Universities Colleges
Career tools
Free tools
Resume builder AI Mock Interview Skill Assessment
For employers
Hire on Broxer
Post a job Pricing & plans
More
Community
Circles Q&A
Read
Blog News
Broxer
About us
Help
Support
Help Center Report a bug Suggest a feature Contact us
Language
English
esc
↑ ↓ navigate ↵ open esc close Badges What the result badges mean A yellow lock means the feature isn’t on your current plan or you’re out of credits — opening it shows how to unlock/upgrade. A blue Sign in tag means you need to log in first to use it.
GN

Gowtham M N

Sales Professional · Customer Support Specialist

Bengaluru, Karnataka, India

@gowthammn23736780

LinkedIn

0 followers

Follow Message

About

Sales professional with 7+ years of experience across fintech, telecommunications, real estate, and customer support. Proven record of exceeding targets, improving customer satisfaction, and driving growth through relationship building, process optimization, and team leadership.

Experience

  • Broadband Champion
    Airtel · Bengaluru, Karnataka, India
    Jan 2025 – Oct 2025

    Promoted Airtel Xstream Fiber and broadband services to residential and small business customers; handled consultations, lead generation, documentation, order booking, technical coordination, after-sales support, and customer issue resolution.

  • Product Executive - Customer Support & Sales
    Lighthouse Technology Solutions · Dubai, United Arab Emirates
    Aug 2022 – Nov 2024

    Served as primary customer contact, conducted product presentations, supported sales teams, managed customer onboarding, analyzed feedback, and maintained records in CRM systems.

  • Merchant Adviser - Help Desk
    Mswipe Technologies Pvt. Ltd. · Bengaluru, Karnataka, India
    Apr 2022 – Aug 2022

    Acquired and activated merchants, educated clients on payment devices and apps, supported onboarding and KYC compliance, and provided training and troubleshooting support.

  • Sales Team Lead
    Aastha Properties · Bengaluru, Karnataka, India
    Mar 2021 – Mar 2022

    Led a sales team, developed sales strategies, managed client relationships, conducted training, and oversaw site visits and documentation processes.

  • Intern - Cloud Kitchens
    Swiggy · Bengaluru, Karnataka, India
    Oct 2020 – Mar 2021

    Tracked kitchen performance metrics, supported process improvement initiatives, conducted market research, and assisted cross-functional teams.

  • Business Correspondent
    Paytm Payments Bank · Bengaluru, Karnataka, India
    Mar 2018 – Sep 2020

    Acquired and activated customer accounts, educated customers on digital wallets and UPI, handled cash-in/cash-out transactions, supported KYC verification, and resolved transaction queries.

Education

  • High School Diploma
    Vivekananda PU College
    Science · Jan 2014 – Jan 2016
  • SSC
    Adarsha High School
    Mar 2013 – Apr 2014

Skills

5 to 8 years 5 to 8 years A long stretch - five to eight years.
Sales Customer Support
2 to 5 years 2 to 5 years Several years of experience.
Customer Onboarding
1 to 2 years 1 to 2 years A year or two of steady use.
Sales Strategy
6 to 12 months 6 to 12 months Most of a year behind them.
Lead Generation
<3 months <3 months Just getting started - under three months. This is also what shows when a level has not been set.
B2B Sales Data entry CRM systems POS Systems Documentation Revenue Growth KYC Compliance Query Handling Market Analysis Digital Payments Training delivery Sales Forecasting Financial Systems Customer Retention Client Acquisition Pipeline Management After-Sales Support Process Optimization Product Demonstration Escalation Management

Tools / apps / platforms

2 to 5 years 2 to 5 years Several years of experience.
Salesforce software

Languages

Native / Bilingual Native / Bilingual Their first language, or as strong as one.
Kannada Speak
Fluent Fluent Comfortable using it for work.
Telugu Speak English Speak
Conversational Conversational Can hold an everyday conversation.
Hindi Speak

Courses & certifications

  • Moreton Bay Regional Council - Careers In Tourism: Customer Support Job Simulation · Forage
  • HSBC - Wealth and Personal Banking Job Simulation · Forage

🏆 Achievements & awards

  • Exceeded monthly sales and connection targets by 20-30%

    Consistently exceeded targets across multiple roles and delivered 110%+ of quarterly objectives.

  • Onboarded and managed 500+ merchant portfolios

    Successfully onboarded and managed merchant portfolios in fintech and payment processing sectors.

  • Led high-performing sales teams

    Helped teams achieve and exceed quarterly goals by 25%+ in competitive markets.

  • Maintained 95%+ customer satisfaction

    Kept high customer satisfaction scores through relationship management and proactive support.

  • Contributed to 40%+ revenue growth

    Drove customer acquisition and retention initiatives that supported revenue growth.

  • Improved operational efficiency by 20%+

    Streamlined workflows and improved productivity across roles.

Explore the Broxer community

💬 Q&A Ask about roles, salaries and interviews — and help others. 👥 Circles Join discussions on skills, companies and industries. 📰 Feed Follow updates and insights from the community.
🤖
Online · instant AI help
Broxer