Fortunate Nyamhunga

About

Senior HR and Learning & Development professional with expertise in learning strategy, leadership development, training needs analysis, programme design and organisational capability. Experienced advising senior leadership and supporting employee performance, career development, assessment, and learning quality assurance.

Experience

• Senior HR Consultant | Learning & Organisational Development
  BenSAGE HR Solutions
  Apr 2022 – Present
• Human Resources Manager
  CAEO Developments
  Sep 2019 – Apr 2022
• Human Resources Manager (Senior Management)
  The Kuyasa Fund – Housing Finance Company
  Jun 2013 – Aug 2019
• Learning & Development Manager
  The Kuyasa Fund – Housing Finance Company
  Jan 2010 – May 2013
• Training & Development Supervisor
  Teletech
  Sep 2008 – Dec 2009
• Customer Service Agent
  The Foschini Group
  2006 – 2008
• Call Centre Sales Agent
  HomeChoice
  2004 – 2006

Education

• Honours Degree in Psychology
  University of South Africa (UNISA)
  Psychology
• Bachelor of Social Science
  University of Cape Town
  Psychology & Gender Studies
• Human Resources Management Course
  University of Cape Town / GetSmarter
  Human Resources Management

Skills

• HR Operations
• Performance Management
• Change Management
• Quality Assurance
• Organizational Development
• Training and Development
• Employee Engagement
• Training Needs Analysis
• Learning and Development
• Workforce Planning
• HR transformation
• Talent development
• Succession planning
• HR strategy
• Performance improvement
• Leadership Development
• Training evaluation
• Career Development
• Learning Experience Design
• Assessment moderation
• Competency assessment
• Competency Frameworks
• Learning needs assessment
• skill gap analysis
• HRIS (UKG, ClearCo)

Courses & certifications

• Certificate in Microfinance Management · University of Pretoria
• Certificate in Human Resource Management · University of Cape Town
• Moderation of Assessments · ETDP SETA
• Outcomes-Based Assessment · ETDP SETA
• Registered Assessor & Moderator · ETDP SETA
• Chartered HR Professional (CHRP) · South African Board for People Practices (SABPP)

🤝 Volunteering

• Pinnacle Place Body Corporate · Trustee · 2023
• View Church · Next Steps Host · 2025