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Fatima Bano Sheikh

Finance and accounting professional · Data annotation and technical support

Hyderabad, India

@fatima_sheikh

0 followers

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About

Finance and accounting professional with 5+ years of experience across AP/AR, invoice processing, reconciliations, reporting, and operations. Also experienced in language quality assurance, data annotation, transcription, and international technical support in high-volume, deadline-driven environments.

Experience

  • Hindi & English Data Annotator (Spotify Project)
    Mod Squad
    Sep 2026 – Present

    Annotate and label Hindi and English data for a Spotify project, evaluate content quality and cultural appropriateness, classify data against rubrics, escalate unclear cases, and maintain daily and weekly production and quality targets.

  • Audio Transcriber & Urdu Content Evaluator
    Freelance
    Jan 2025 – Jan 2026

    Transcribed Urdu-language audio verbatim, evaluated Urdu content and AI-generated text against quality rubrics, maintained style guides and QA trackers, and delivered additional freelance services including content moderation, Urdu-English translation, search engine evaluation, and data annotation.

  • Account Associate L1 (Technical Support)
    VXI Global Solutions
    Aug 2023 – Aug 2024

    Provided L1 technical support to international clients, resolved tickets in Zendesk, Salesforce CRM, and ServiceNow, supported Microsoft 365 users, performed account and access management with Azure AD, Active Directory, and Okta, and handled remote desktop and network troubleshooting.

  • Accountant
    Women Spoorthy Degree College
    Oct 2020 – Nov 2022

    Managed accounts receivable/payable, fee collection, cash book, ledgers, vouchers, invoices, bank reconciliations, payroll assistance, and MIS/financial reporting; coordinated with auditors and maintained organized financial documentation.

  • Language Instructor - Hindi & English
    Lavanya Computer Institute · Nagpur
    Jul 2019 – Aug 2020

    Taught Hindi and English to diverse student groups, designed lesson plans and exercises, and used interactive teaching methods to improve fluency and cross-cultural communication.

Education

  • Master of Business Administration
    Gondwana University
    Jul 2017 – Jul 2019
  • Bachelor of Commerce
    Ballarpur Institute of Technology
    Awarded by Gondwana University
    Jul 2014 – Jul 2017

Skills

5 to 8 years 5 to 8 years A long stretch - five to eight years.
Accounting Accounts payable Accounts Receivable
2 to 5 years 2 to 5 years Several years of experience.
Payroll Bank Reconciliation Financial Reporting
1 to 2 years 1 to 2 years A year or two of steady use.
Teaching Translation Transcription Data Annotation Lesson planning Technical Support Access Management Account Management Content Moderation Content Evaluation Root Cause Analysis Incident management Escalation Management
<3 months <3 months Just getting started - under three months. This is also what shows when a level has not been set.
Invoice Processing

Tools / apps / platforms

1 to 2 years 1 to 2 years A year or two of steady use.
Okta AnyDesk Zendesk ServiceNow TeamViewer Microsoft 365 Microsoft Outlook Microsoft Windows Microsoft Active Directory Salesforce.com Salesforce CRM
3 to 6 months 3 to 6 months A few months of practice with it.
Spotify
<3 months <3 months Just getting started - under three months. This is also what shows when a level has not been set.
Slack Oracle Discord Google Docs Tally ERP 9 SAP software Google Sheets Microsoft Excel

🏆 Achievements & awards

  • Best Performance Award · 2024

    Received within 4 months of joining VXI Global Solutions.

  • Top Performer · 2024

    Recognized as a top performer at VXI Global Solutions.

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