About
Senior IT System Administrator with 10+ years of experience designing, engineering, and operating enterprise IT infrastructure across multi-site and regulated environments. Experienced in Windows Server, VMware, Microsoft 365, hybrid identity, endpoint management, and enterprise security.
Experience
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IT Senior System AdministratorGORICA Group · Dubai, UAEOct 2025 – Present
Engineered and operated enterprise infrastructure supporting 500+ users and ~50 servers with 99.9% service availability. Led enterprise identity platform management including Active Directory, Microsoft Entra ID, Azure AD Connect, Conditional Access, and MFA. Managed Hybrid Identity environments, automated infrastructure operations using PowerShell, and supported disaster recovery readiness and business continuity.
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IT Senior System AdministratorEdita Food Industries · Cairo, EgyptSep 2023 – Sep 2025
Led enterprise Windows Server, VMware, and Microsoft Hyper-V infrastructure supporting 1000+ users across 5 production sites. Administered Active Directory, GPO, DNS, DHCP, and file services; delivered Windows 11 deployment using SCCM; implemented Microsoft 365 and Azure AD Hybrid Identity integration; and managed endpoint security, patching, compliance, backup, and disaster recovery.
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IT Senior Operations SupportOrascom Construction Industries · Cairo, EgyptOct 2018 – Sep 2023
Supported large-scale enterprise infrastructure across multiple mega construction projects and distributed environments. Managed Active Directory, Group Policy Objects, VMware, Windows File Servers, SAN/NAS storage, and enterprise backup environments supporting operational continuity. Served as technical liaison between central IT and on-site project teams.
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IT Administrator EngineerAmerican Hospital · Tanta, EgyptAug 2015 – Sep 2018
Administered Windows Server environments in a regulated healthcare setting. Ensured compliance with internal policies, audits, and operational controls, and delivered Level 1 and 2 support while training staff on critical systems.
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IT Help Desk EngineerStarco · Cairo, EgyptMay 2013 – Jul 2015
Administered Active Directory, DNS, DHCP, and file services. Provided on-site and remote support for users, systems, and networks.
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Customer Service RepresentativeMobinil · Cairo, EgyptOct 2012 – Apr 2013
Handled customer support tickets while maintaining SLA compliance and service quality.
Education
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BSc in Computer ScienceComputer Science · 2008 – 2012