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Evans Anyona

Evans Anyona

Customer Support Specialist · Remote Customer Experience Professional

Nairobi, Nairobi County, Kenya

@evans1

LinkedIn

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About

Dedicated customer support professional with 8+ years of experience serving international clients across gaming, online dating, and financial services. Skilled in phone, live chat, and email support, with strong CRM, ticketing, and remote collaboration expertise.

Experience

  • Customer Service Agent
    US-Based Loan Services Company
    2023 – Present
  • Remote Customer Support Representative
    International Online Dating Platform
    2021 – 2023
  • Remote Customer Support Agent
    International Online Gaming Platform
    2016 – 2021

Education

Skills

<3 months <3 months Just getting started - under three months. This is also what shows when a level has not been set.
Zoom Slack Google Docs Negotiation Communication Google Sheets Microsoft Word Microsoft Teams Microsoft Excel Customer Service Active Listening Customer Success Microsoft Outlook Technical Support Live Chat Support Customer Retention Customer Experience Complaint Resolution Relationship Building Professional Email Writing Customer Relationship Management Professional Telephone Etiquette

Languages

Fluent Fluent Comfortable using it for work.
English Speak · Read

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