Elsie Djan Otoo

About

Charismatic, versatile and hardworking professional with experience in sales administration, data entry, computer operations, and IT support. Known for working with minimal supervision, teamwork, leadership, confidentiality, and strong communication skills.

Experience

• Sale Administrator
  Oppong Kyekyeku Company Limited · Guinness Ghana Depot, Takoradi, Ghana
  Mar 2020 – Present

  Prepare source data for computer entry, capture goods in registers and databases, receive and verify goods from suppliers, handle requests from end users, and process customer and account source documents by reviewing data for deficiencies.

• Data Entry Operator
  Ghana Railways Company Limited · Takoradi, Ghana
  Feb 2020 – Sep 2020

  Supported the Data Processing Manager with payroll and IT management information, checked forms and source documents, and verified action codes on records.

• Computer Operator
  Ghana Railways Company Limited · Takoradi, Ghana
  Sep 2019 – Feb 2020

  Copied payroll transactions, edited validation lists, corrected audit submissions, ran monthly payroll reports, and backed up payroll files.

• Networking Assistant
  Justice Networks and Computer Services · Takoradi, Ghana
  May 2018 – Aug 2018

  Troubleshot and resolved hardware, software, network and system problems, and helped implement network security measures.

• Medical Database Administrator
  Mercy Women’s Catholic Hospital · Mankesim, Ghana
  Jun 2017 – Jul 2017

  Created budgets, developed operational policies, maintained medical and employee records, monitored expenses, and supervised daily administrative operations.

• Computer Instructor
  B.B Computer Institute
  May 2015 – Aug 2016

  Tutored students in basic computer programmes, handled computer software activities, troubleshot computer parts and accessories, and performed computer maintenance.

Education

• BSc Business Administration
  Kwame Nkrumah University of Science and Technology
  Business Administration · Jan 2023 – Sep 2025
• HND Information Technology
  Takoradi Technical University
  Information Technology · Sep 2016 – Jan 2019
• Senior Secondary School Certificate
  Okomfo Anokye Senior High School
  Aug 2012 – Jul 2015
• Junior High School Certificate
  Obuasi Complex
  2009 – 2012

Skills

• Teaching 1 to 2 years
• Data entry 5 to 8 years
• Cybersecurity 3 to 6 months
• Record Keeping 5 to 8 years
• Budgeting <3 months
• Payroll Processing 1 to 2 years
• Policy Development <3 months
• Administration <3 months
• Data Processing 5 to 8 years
• Computer maintenance 1 to 2 years

Tools / apps / platforms

• IBM SPSS Statistics <3 months
• Microsoft Office 1 to 2 years

Languages

• English Speak
• Twi Speak

Projects

• Online Bus Ticketing
  Internet, ecommerce, Airline Reservation System

  HND Information Technology thesis on making bus ticketing more accessible and intuitive through electronic means.

🎯 Hobbies & interests

• Reading
• Researching
• Jogging
• Networking