About
Highly organized administrative and operations professional with 15+ years of experience in remote customer support, insurance operations, online sales management, and retail leadership. Skilled in claims processing, documentation, scheduling, inventory management, compliance, data entry, and team leadership.
Experience
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Assistant Manager (Bonus Role)2025 – Present
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OwnerGeorgia Chic BoutiqueJun 2010 – Present
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Pharmacy Customer Service SpecialistWellcare Health InsuranceOct 2024 – Feb 2025
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Customer Support RepresentativeIntuitAug 2016 – Jan 2019
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Director of Online SalesMoney Mizer PawnJun 2013 – Aug 2023
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Receiving ManagerJun 2010 – Sep 2016
Education
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Associate of Applied Science
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Certified Nursing Assistant
Skills
<3 months
<3 months Just getting started - under three months. This is also what shows when a level has not been set.
Scheduling
Data entry
Compliance
Chat Support
Documentation
Time Management
Problem Solving
Team Leadership
Google Workspace
Email Management
Database Testing
Microsoft Office
Order Processing
Quality Assurance
Claims Processing
Process Improvement
Calendar management
Cash Reconciliation
Inventory Management
Remote Collaboration
Administrative Support
Customer Relationship Management
🏆 Achievements & awards
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Dean's List
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Best Online Sales Director · 2023