About
Environmental engineer with experience in customer service, contact center support, finance, and operational coordination. Adaptable and results-oriented, with strengths in problem solving, communication, teamwork, and service excellence.
Experience
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Administradora do Balcão de ServiçosCOMPLETE ENTERPRISE SOLUTIONS (CES)Jan 2026 – Present
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Administrativa de Suporte ao Contact CenterBANCO ABSA MOÇAMBIQUE, SA.Dec 2024 – Dec 2025
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Agente de Atendimento ao ClienteApr 2023 – Nov 2024
Education
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LicenciaturaEngenharia Ambiental · 2017 – 2022
Skills
<3 months
<3 months Just getting started - under three months. This is also what shows when a level has not been set.
Languages
Native / Bilingual
Native / Bilingual Their first language, or as strong as one.
Portuguese
Speak · Read · Write
Fluent
Fluent Comfortable using it for work.
English
Speak · Read
Courses & certifications
- Curso de Estatística Intermediária · ManGrowth Project & Universidade Eduardo Mondlane (UEM) · 2024
- Curso de Proficiência em Inglês · ABC International · 2023
- Certificação em Higiene e Segurança no Trabalho · Wake Up Moçambique · 2020
- Estágio Profissional - Área Ambiental · Cooperativa de Educação Ambiental Repensar · 2019