Don Bosco Daniel Kuttikal

About

Ocean supply chain and logistics specialist with 5+ years of experience in ocean shipping workflows, import/export documentation, shipment tracking, customs coordination, and operational exception management. Experienced with SAP TMS, Salesforce Case Management, and Microsoft Office tools across logistics, remittance operations, healthcare authorization, and industrial maintenance roles.

Experience

• Ocean Supply Chain & Logistics Specialist
  MAERSK
  Oct 2021 – Present

  Progressed from Ocean Supply Chain Expert to Ocean Supply Chain & Logistics Specialist in a global ocean-shipping environment. Supported ocean supply-chain workflows across import/export processes, shipment and container tracking, documentation, port/terminal coordination, customs/release and delivery activities. Handled demurrage and detention (D&D), free-time issues, operational exceptions and case-management workflows; coordinated with internal and external stakeholders to resolve issues. Used SAP TMS, Salesforce Case Management and Microsoft Excel, Outlook and Word for operational processing, tracking, reporting and communication.

• Operations / Process Associate — Remitly
  SUTHERLAND
  Jul 2019 – Aug 2021

  Handled international remittance operations, case investigation, exception resolution and process documentation in a high-volume environment. Worked to defined quality, accuracy, compliance and turnaround-time requirements.

• Healthcare Operations Associate — Coram Authorization
  TELEPERFORMANCE
  Dec 2018 – Jun 2019

  Supported healthcare authorization workflows, case review and healthcare documentation while following structured process and quality requirements.

• Maintenance Technician
  L&T, OMAN · Oman
  2014 – 2016

  Supported preventive and corrective maintenance, inspection and troubleshooting of industrial electrical/electronic equipment and systems.

Education

• 2018 FA
  Diploma

  Fr. Agnel’s Polytechnic

  Industrial Electronics · 2016 – 2018

  Industrial Electronics · 2016 – 2018
• 2011 DB
  ITI

  Don Bosco Industrial Training Institute

  Industrial Electronics · 2011 – 2011

  Industrial Electronics · 2011 – 2011
• 2009 SI
  Higher Secondary Certificate

  S.I.W.S.

  2009
• 2007 DB
  Secondary School Certificate

  Don Bosco High School, Matunga

  2007

Skills

Tools / apps / platforms

Courses & certifications

• Clinical Data Management & Advanced Pharmacovigilance · Biotecnika
• Global Quality Maternal and Newborn Care · Yale University
• Medical Terminology · Rice University
• Silicon Thin Film Solar Cells · École Polytechnique Executive Education
• Copilot: Your Everyday AI Companion · Microsoft
• Power Systems: Generation, Transmission & Protection · L&T Edutech