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Chinonye Ohanete

Customer Support Representative · Certified Virtual Assistant

Port Harcourt, Nigeria

@chinonye_ohanete

0 followers

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About

Certified Virtual Assistant with experience in customer communication, email management, lead generation, client coordination, and administrative support. Works independently in remote environments and is known for maintaining accurate records, timely follow-up, and strong written communication.

Experience

  • Lead Generation & Email Management
    Subha Export
    2025 – Present

    Manage email correspondence and follow-up communication with international business prospects. Research and identify potential business contacts, maintaining organised, up-to-date lead records. Coordinate outreach across WhatsApp and LinkedIn, supporting a small international sales team.

  • Personal Assistant
    NAC Excellent Enterprises · Port Harcourt
    2023 – 2025

    Acted as first point of contact for clients, managing follow-ups and appointment coordination. Handled correspondence, scheduling and client communication in a small business office setting. Maintained accurate records and supported day-to-day administrative coordination.

  • Classroom Volunteer, NYSC
    Alvan Nursery & Primary School · Owerri
    2021 – 2022

    Coordinated daily classroom activities and maintained student records. Built strong organisation, patience and clarity in communication in a structured, fast-paced setting.

Education

  • B.A. English & Literary Studies
    Imo State University
    English & Literary Studies · 2019
  • Virtual Assistant Programme
    TS Academy

Skills

2 to 5 years 2 to 5 years Several years of experience.
Records Management
1 to 2 years 1 to 2 years A year or two of steady use.
Lead Generation Email Management
<3 months <3 months Just getting started - under three months. This is also what shows when a level has not been set.
CRM usage Chat Support Administration Customer Support

Tools / apps / platforms

1 to 2 years 1 to 2 years A year or two of steady use.
LinkedIn WhatsApp
<3 months <3 months Just getting started - under three months. This is also what shows when a level has not been set.
Slack Notion Trello Google Gmail Microsoft Word Microsoft Excel HubSpot software Microsoft Office Microsoft Outlook WhatsApp Business Google Workspace software

Courses & certifications

  • Virtual Assistant Programme · TS Academy

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