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CK

Chandaneswar Kuanar

Senior ServiceNow Platform Architect & Technical Lead

Khordha, India

@chandaneswar_kuanar

0 followers

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About

Results-driven ServiceNow Architect and Technical Lead with 11+ years of IT experience, including 8.5+ years specializing in ServiceNow enterprise architecture, custom development, and integrations. Experienced across ITSM, ITOM, SecOps, and HRSD for global enterprise environments, including regulated FedRAMP contexts.

Experience

  • Senior ServiceNow Technical Lead
    Cisco
    Dec 2024 – Present

    Spearheaded end-to-end ServiceNow implementation roadmaps for a flagship global insurance client. Engineered Vulnerability Response frameworks integrating Anchore, Tenable, and Burp Suite; architected AWS Cloud Discovery patterns and AICT integrations; rolled out Workplace Service Delivery modules; developed custom Service Portal widgets, secure Scripted REST APIs, automated assignment rules, and specialized integrations.

  • Senior ServiceNow Developer
    EY (Ernst & Young)
    Feb 2020 – Dec 2024

    Owned deployment and optimization of ServiceNow Event Management, Discovery, Alert Management, and global MID Server clusters. Designed bi-directional monitoring integrations with Datadog, AppDynamics, ExtraHop, IBM Sterling, and BMC Remedy, and built custom Discovery Patterns and remediation workflows using Flow Designer.

  • ServiceNow Developer
    Cognizant
    Jul 2018 – Jan 2020

    Implemented the ServiceNow ITBM/SPM ecosystem, driving Project Portfolio Management, Resource Management, and IT Financial Management modules. Built custom SAP data integration flows to align enterprise resource planning with IT project lifecycles.

  • System Administrator & Support Analyst
    Cognizant / Partner Client
    Jan 2016 – Jul 2018

    Managed Catalog Management, SLA definitions, Import Sets, Transform Maps, ACLs, and advanced User Administration. Served as a high-tier escalation point for incident monitoring, platform upgrades, and configuration changes.

Education

Skills

2 to 5 years 2 to 5 years Several years of experience.
IT Service Management Vulnerability management IT Operations Management
1 to 2 years 1 to 2 years A year or two of steady use.
Portfolio Management
<3 months <3 months Just getting started - under three months. This is also what shows when a level has not been set.
APIs CSS3 HTML5 AngularJS Reporting OAuth 2.0 JavaScript ServiceNow Mid Server GlideRecord RESTful APIs Flow Designer IntegrationHub Business Rules Service Portal Client Scripts Script Includes Performance analytics IT financial management Project Portfolio Management Configuration management database (CMDB)

Tools / apps / platforms

10+ years 10+ years More than ten years.
ServiceNow
2 to 5 years 2 to 5 years Several years of experience.
Burp Suite Amazon Web Services AWS
1 to 2 years 1 to 2 years A year or two of steady use.
SAP software
<3 months <3 months Just getting started - under three months. This is also what shows when a level has not been set.
Microsoft Teams

Languages

Fluent Fluent Comfortable using it for work.
English Speak

Courses & certifications

  • EY Analytics – Data Science Bronze Certification · EY

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