About
IT support professional with experience in desktop support, system installation, networking, and endpoint security. Works with remote support tools, incident tracking, asset management, and SLA-driven support environments.
Experience
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RoleAccel IT Services (A division of Accel Limited)Jan 2021 – Present
Currently working.
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Senior IT EngineerMakin Developers Pvt Ltd.Nov 2017 – Sep 2020
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Desktop EngineerCMS IT Services Pvt Ltd.Mar 2016 – Oct 2017
Provided support across Uttarakhand and cities in UP including Meerut, Roorkee and Saharanpur; handled remote support and endpoint security.
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IT Support EngineerSuvidha Enterprises · DehradunMar 2016 – —
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Technical Support EngineerYog PublicationsNov 2012 – Jan 2014
Education
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2012
BSc (I.T)Learning Center (IIHT), DehradunAwarded by Sikkim Manipal UniversityInformation Technology · 2012
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2009
IntermediateScience · 2009
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2006
High School2006
Skills
<3 months
<3 months Just getting started - under three months. This is also what shows when a level has not been set.
Tools / apps / platforms
2 to 5 years
2 to 5 years Several years of experience.
AnyDesk
TeamViewer
<3 months
<3 months Just getting started - under three months. This is also what shows when a level has not been set.
Microsoft Windows
Microsoft Windows Server
Microsoft Active Directory
Languages
Fluent
Fluent Comfortable using it for work.
Hindi
Speak
English
Speak
🎯 Hobbies & interests
- Badminton
- PC games
- Music