About
Information Technology graduate with 2+ years of experience in support, documentation, data handling, stakeholder communication, and workflow coordination. Interested in technical recruitment and talent acquisition, with transferable experience in screening-style evaluation, candidate follow-ups, and recruitment operations.
Experience
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Associate IT Consultant – End-User Support & Client RelationsITC Infotech · BengaluruDec 2022 – Nov 2024
Managed high volumes of user requests while maintaining accuracy, timely follow-ups, and professional communication. Maintained support records, documentation, service logs, and status updates with strong attention to detail and process consistency. Coordinated with internal teams and stakeholders to move requests through resolution, trained and supported junior consultants, and prepared knowledge-base resources for recurring issues.
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Campus Business Manager – Customer Engagement & OutreachPrepBytesJul 2021 – Oct 2021
Managed student communication, outreach, follow-ups, and engagement activities across multiple channels. Maintained student records and engagement data, supported onboarding activities and administrative coordination, and built rapport through personalized communication.
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Campus Ambassador – Communication & Community SupportInmovidu Technologies Pvt. Ltd.Jun 2020 – Jun 2021
Acted as a communication liaison between the organization and student community, provided accurate information, coordinated activities, maintained participant records, supported event communication, and resolved participant queries promptly.
Education
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Bachelor of TechnologyInformation Technology · 2018 – 2022
Skills
Tools / apps / platforms
Languages
🏆 Achievements & awards
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University Innovation Fellow
Selected for the International Innovation Fellowship, demonstrating initiative, communication, leadership, and collaboration.