About
Digital transformation specialist with experience across STC and the National Transformation Program. Focused on KPI development, digital maturity, analytics, change management, and executive reporting to support data-driven decisions and transformation delivery.
Experience
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Digital Transformation SpecialistSTCDec 2023 – Present
Aligned digital transformation initiatives with corporate strategy, standardized transformation processes using TM Forum frameworks, implemented the Digital Maturity Model, deployed AI/cloud/analytics solutions, led stakeholder engagement and change management, developed KPIs and performance milestones, managed Digital Index and Customer Index metrics, and prepared strategic reports for executives.
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AnalystNational Transformation ProgramAug 2023 – Nov 2023
Designed a system for calculating annual bonuses, merit increases, and promotions, built dashboards for employee and budget data, and drafted organizational structures to improve departmental efficiency.
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Performance Assistant (Co-op Trainee)Zakat, Tax, and Customs AuthorityFeb 2023 – Jun 2023
Prepared periodic reports for a Vice President and designed and implemented a human capital dashboard to monitor workforce metrics.
Education
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Bachelor of Management Information SystemsManagement Information Systems
Skills
Tools / apps / platforms
Languages
Courses & certifications
- Digital Transformation Frameworks
- Cloud Strategy Training
- Agile and Scrum Fundamentals
- Excel for Data Analysis
- Power BI Certification
- Project Management Professional (PMP)
- Digital Transformation Strategy and Implementation
- Strategic Business Analysis and Planning
- Governance, Risk, and Compliance Professional (GRCP) · Mastery
- Certified Strategy Professional (CSP) · Mastery
⚽ Extracurricular activities
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Management Information System Club Leader
Volunteered 60 hours as a leader of the Management Information System Club at Al-Imam University.