About
Experienced customer-facing professional with 5 years as a Post Office Branch Manager and 2 years as a Postal Agent. Skilled in customer service, complaint handling, administrative support, problem solving, and clear communication with customers.
Experience
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Post Office Branch ManagerAlgeria Post · Saida, Algeria
Manage daily operations of a post office branch; provide direct customer service and assistance; handle customer requests, complaints, and inquiries; resolve customer problems professionally and efficiently; process administrative and financial operations; work independently and manage daily responsibilities; communicate clearly with customers and colleagues.
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Postal AgentAlgeria Post · Algeria
Assisted customers with postal services and transactions; handled customer requests and inquiries; provided information about postal services; managed documents and daily administrative tasks; maintained professional communication with customers.
Education
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Commercial Agent TechnicianTechnicien Agent Commercial
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CertificateIT / Computer Skills
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Secondary EducationExperimental Sciences