Avtar Mandal

Customer Support Executive · Operations Team Leader

Faridabad, Haryana, India

@avtarmandal22342058

0 followers

About

Customer support professional with experience across e-commerce and technology companies, with a progression into operations team leadership. Known for good communication, honesty, and a willingness to learn new things.

Experience

Operation Executive (Customer Support)

SWTANTRA

May 2026 – Aug 2026
Operation Team Leader

NOVAS POWER PVT LTD

Mar 2025 – May 2026
Customer Support Executive

Dentalkart

Oct 2024 – Feb 2025
Customer Support Executive

Bizcrum Infotech Pvt. Ltd.

Sep 2022 – Oct 2023

Customer support executive for Bijnis.
Customer Support Executive

Octopolish Technologies Pvt Ltd

Mar 2021 – Aug 2022

Customer support executive for ApnaKlub.
Customer Support Executive

Navigant Technologies

Apr 2019 – Mar 2021

Customer support executive for Meesho.

Education

2021

Graduate

Delhi University

2018 – 2021

2018 – 2021
2018

Secondary

2017 – Mar 2018

2017 – Mar 2018
2016

High School

2015 – 2016

2015 – 2016

Skills

5 to 8 years

Logistics eCommerce Chat Support Call Handling Microsoft Excel Customer Support Escalation Management Logistics Coordination CRM software (HubSpot, Salesforce) CRM Tools (Salesforce, Dynamics 365)

Tools / apps / platforms

2 to 5 years

Meesho

Languages

Native / Bilingual

Hindi Speak

Fluent

English Speak

🎯 Hobbies & interests

Reading books
Listening music
Riding

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