About
Dynamic sales professional with 3+ years of experience in the microfinance industry. Proven ability to drive business growth, manage client relationships, lead teams, and improve customer satisfaction through tailored financial solutions.
Experience
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Relationship ManagerHDB Financial Service · Kayamkulam, KeralaJun 2024 – Present
Provided customer service, identified client needs, offered tailored financial products, managed key client relationships, coordinated with internal teams, supported sales reporting and follow-up calls, and promoted microfinance solutions.
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Relationship ManagerIDFC FIRST Bharat · KeralaJul 2021 – Dec 2023
Led a team of sales representatives, managed client portfolios, developed sales strategies, trained new team members, conducted market research, used CRM tools, facilitated client meetings, negotiated terms, processed documentation, and resolved customer complaints.
Education
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ITIAgricultural Machinery
Skills
Tools / apps / platforms
Languages
🏆 Achievements & awards
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Employee of the Month
Recognized 3 times for exceptional sales performance and customer service.