Ateeb Akhtar

About

Results-driven retail professional with experience in store operations, sales support, visual merchandising, and customer relationship management. Brings a proactive, adaptable approach to team supervision, service quality, and operational excellence.

Experience

• Retail Sales Associate
  Trocadero Theme Park - Vendome Mall · Doha, QA, Qatar
  Nov 2022 – Present

  Provided professional customer service by assisting customers with product enquiries, recommendations and purchasing decisions. Supported daily retail operations, ensuring efficient store activities and smooth customer experiences. Assisted with visual merchandising, product displays and maintaining attractive retail presentation. Guided customers in selecting suitable products based on their needs and preferences. Maintained product availability through stock replenishment and proper inventory organization. Handled customer enquiries and complaints professionally, ensuring customer satisfaction. Collaborated with team members to maintain operational efficiency and achieve business objectives. Followed company policies, service standards and operational procedures.

• Assistant Store Manager – Retail Operations
  Junaid Jamshed · Islamabad, Pakistan
  Aug 2019 – Sep 2022

  Assisted the Store Manager in overseeing daily store operations, ensuring smooth business activities and an excellent customer shopping experience. Supervised, guided, and motivated sales associates to achieve sales targets and maintain high customer service standards. Delivered personalized customer service, product recommendations, and styling assistance to drive sales and customer satisfaction. Monitored sales performance, daily targets, stock levels, and inventory movement to support business objectives. Managed visual merchandising, product displays, store presentation, and seasonal promotional arrangements in line with brand standards. Assisted with stock receiving, replenishment, inventory checks, and maintaining accurate stock records. Handled customer enquiries, complaints, and escalations professionally, ensuring customer satisfaction and loyalty. Supported staff scheduling, task delegation, team coordination, and overall store performance.

Education

• 2021 PC
  Associate's Degree

  Punjab College

  Computer Science · 2019 – 2021

  Computer Science · 2019 – 2021

Skills

Languages