About
FinTech project delivery professional with 8+ years of experience across digital payments, mobile applications, ERP systems, reporting, and enterprise technology delivery. Experienced in Agile delivery leadership, stakeholder coordination, release management, and cross-functional execution across the SDLC.
Experience
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Scrum Master & Agile Delivery LeadONE Cash2024 – Jun 2026
Led delivery execution for digital payment initiatives, coordinating product, engineering, QA, and business teams across the SDLC. Managed delivery activities from requirements refinement and planning through development, testing, release readiness, and production deployment. Partnered with Product Owners and stakeholders to clarify requirements, prioritize scope, and align delivery activities with business needs. Managed delivery risks, dependencies, blockers, and execution visibility across cross-functional teams. Facilitated Agile delivery practices including sprint planning, reviews, retrospectives, and daily coordination. Supported release management activities including SIT, UAT readiness, regression testing, production deployment follow-up, and post-release validation. Worked with a 22-member cross-functional team including developers, QA engineers, and Product Owners. Supported delivery of 61+ production releases, 150+ features and enhancements, and 1,900+ delivery tasks.
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Information Management EngineerONE Cash2022 – 2024
Managed technology delivery activities supporting digital products, mobile applications, enterprise systems, and reporting solutions. Led delivery of the iOS Customer and Agent Mobile Application from initiation through development, testing, App Store release, and market launch. Coordinated requirements, development activities, QA execution, release preparation, and production deployment. Managed Apple Developer Account setup and App Store release activities. Supported digital payment product enhancements and technology initiatives. Managed data warehouse and reporting system activities supporting operational and business reporting. Developed and enhanced reports supporting operational and financial decision-making. Automated reporting workflows using scheduled jobs and email distribution processes. Supported ERP implementation, system enhancements, administration, and user support. Collaborated with business users to analyze requirements and improve technology-enabled processes.
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Technical AssistantONE Cash2021 – 2022
Supported technology initiatives, operational priorities, and CTO office activities. Tracked technology projects, vendor activities, and execution priorities. Coordinated with external vendors delivering technology solutions. Supported infrastructure, banking connectivity, and technology improvement initiatives. Assisted with technology budget tracking activities. Implemented onboarding and access management solutions using SharePoint and Power Automate. Supported automation initiatives improving operational efficiency.
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Monitoring & Evaluation ConsultantSMEPS2020 – 2021
Supported project monitoring, reporting, and data analysis activities. Developed monitoring tools and reporting templates. Analyzed project data to support decision-making.
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Information Systems EngineerGrowth Company for Systems & Software LTD2019 – 2021
Supported ERP implementation, configuration, maintenance, and user adoption activities. Worked with enterprise applications including ERP, CRM, HR, and financial systems. Supported system deployment, troubleshooting, and enhancement requests. Analyzed business requirements and supported process improvements. Provided technical guidance and application support to enterprise clients.
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Technical Support EngineerYemenSoft2018 – 2018
Supported ERP, CRM, and financial software applications. Assisted users with troubleshooting, configuration, reporting, and application administration activities.
Education
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2015
Bachelor of ScienceSana'a UniversityComputer Science · 2015
Skills
Tools / apps / platforms
Languages
Projects
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Hudira AI – Delivery Intelligence Concept
Developed an AI-powered concept focused on project risk intelligence, dependency analysis, delivery visibility, and decision support. Explored AI adoption opportunities within technology delivery management.
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Data Warehouse & Reporting Solutions
Managed reporting system activities. Developed operational and financial reports. Automated reporting processes to improve data availability.
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ERP Implementation & Enterprise Systems
Supported ERP implementation, configuration, administration, and operational support. Worked with business teams to improve process efficiency and system adoption.
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Open API Integration Project
Led delivery activities for API integration initiatives connecting multiple platforms and services. Coordinated technical teams and stakeholders. Managed requirements alignment, testing coordination, dependency tracking, issue management, and release activities.
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Customer & Agent Mobile Application Delivery – Digital Wallet Platform
Managed end-to-end delivery activities for customer and agent mobile applications supporting digital payment services. Coordinated business requirements, development execution, QA activities, release preparation, and production readiness. Managed stakeholder communication, delivery risks, and dependencies.
Courses & certifications
- Claude AI Bootcamp
- Prompt Engineering Training
- Strategic Execution Training
- Strategic Agility Training
- Agile Leadership Training
- Scrum Master Training (Foundation & Advanced)
- Agile Project Management Professional Training
🏆 Achievements & awards
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Guinness World Records™ Achievement Participant – Kanz AI Hackathon · 2026
Recognized as a participant in the Guinness World Records™ title achievement through the Kanz AI Hackathon, recognized as the largest online Artificial Intelligence lesson in history. This achievement reflects my participation in a global AI learning experience focused on innovation, collaboration, and exploring the practical applications of artificial intelligence.
🎯 Hobbies & interests
- Photography
- Playing Tennis