About
Results-oriented healthcare IT and clinical informatics professional with 12+ years of experience across clinical operations, healthcare technology, quality management, credentialing, and healthcare analytics. Experienced in radiology, cardiology, enterprise imaging, regulatory compliance, NABH accreditation, and cross-functional stakeholder management.
Experience
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Application Development Senior Analyst – EMR ApplicationsAccentureApr 2023 – Present
Supporting and maintaining non-EPIC clinical applications, including Radiology, Cardiology, and Enterprise Imaging systems, for US healthcare clients. Monitored and maintained integrated clinical applications, performed HL7 interface validation, resolved patient identity mismatches, managed cloud-based service requests, and conducted patch validation, upgrades, configuration changes, and post-implementation testing.
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Assistant Manager – Medical ServicesApollo HospitalsDec 2018 – Mar 2023
Led physician credentialing and privileging lifecycle across multiple hospital units. Managed clinical data systems, physician onboarding processes using INSTA software, and doctor agreements; ensured NABH compliance, supervised cross-functional teams, and collaborated with quality teams to close accreditation gaps.
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Assistant Manager – Clinical AuditYashoda HospitalsMar 2015 – Aug 2018
Managed hospital-wide clinical audit programs aligned with patient safety and quality standards. Analysed audit data, designed and implemented clinical training programs, led governance committees, conducted specialized audits, and implemented CAPA to improve compliance.
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IP Floor CoordinatorSunshine Heart InstituteMar 2014 – Feb 2015
Managed patient admissions, transfers, and discharge workflows. Coordinated insurance verification and inpatient documentation, and supported care coordination and operational efficiency.
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Volunteer PhysiotherapistSai Baba Sams than TrustOct 2013 – Feb 2014
Delivered physiotherapy care for outpatient rehabilitation patients, guided therapeutic exercises, and tracked patient progress.
Education
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2022
Professional ProgramInnodataticsData Science & Artificial Intelligence · 2021 – 2022
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2020
Post Graduate DiplomaGIHSHealth Informatics · 2019 – 2020
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2019
Post Graduate DiplomaDSHMHealthcare Quality & Accreditation · 2019 – 2019
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2013
MBADSHMHospital Management · 2011 – 2013
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2011
Bachelor of PhysiotherapyNTRUHSPhysiotherapy · 2005 – 2011
Skills
Tools / apps / platforms
Courses & certifications
- Life Sciences & Healthcare Analytics Certification · Innodatatics · 2023
- Reinvention with Agentic AI Learning Program