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Arnab Das

System Administrator · EUC, Azure Virtual Desktop, Endpoint Management

Kolkata, West Bengal, India

@arnabdas22118600

0 followers

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About

Proficient system administrator with experience optimizing enterprise end user computing environments and managing system infrastructure. Supports hardware, software, network troubleshooting, vulnerability management, and endpoint compliance to improve user experience and operational continuity.

Experience

  • System Administrator
    TATA Consultancy Services
    Mar 2024 – Present

    Worked as a system administrator L2 for COOP (The Co-operative Group Limited), providing L2 support for enterprise EUC environments, administering Citrix and Azure Virtual Desktop, managing Microsoft Intune, Active Directory, SCCM, Ivanti, ServiceNow, Meraki, IronPort, and VMware support, and handling incident/service requests, patching, vulnerability mitigation, and asset management.

  • System Administrator
    Wipro Technologies
    Dec 2019 – Mar 2024

    Provided support for hardware, software, and network issues; managed systems infrastructure; mitigated vulnerabilities; handled MDM, Citrix, VMware, imaging, remote wipe, ticketing, and daily monitoring; and supported workstation security and compliance.

  • System Engineer
    Precision Infomatic (M) PVT LTD
    Oct 2017 – Dec 2019

    Managed SEP patches and SCCM packages, performed OS upgrades, maintained AV and SCCM patch reports, handled incidents and requests, and configured LAN, VLANs, and Cisco 1800 routers.

Education

  • BTech
    Seacom Engineering College
    Electronics and Communication Engineering (ECE) · 2023
  • Diploma
    Ramakrishna Mission Shilpamandira
    ETCE · 2017
  • Intermediate
    Deulpara B.N Vidyaniketan
    Science · 2013
  • High School
    Ghargohal Mahamay Basu Vidyaniketan
    General · 2011

Skills

8 to 10 years 8 to 10 years Close to a decade.
Incident management
5 to 8 years 5 to 8 years A long stretch - five to eight years.
IT support Operating Systems System Configuration System Administration Hardware Installation Network troubleshooting Vulnerability management
2 to 5 years 2 to 5 years Several years of experience.
System Upgrades Patch Management Technical Support Endpoint Management Ticketing System Management IT infrastructure monitoring
<3 months <3 months Just getting started - under three months. This is also what shows when a level has not been set.
Azure Virtual Desktop

Tools / apps / platforms

5 to 8 years 5 to 8 years A long stretch - five to eight years.
Citrix VMware ServiceNow
2 to 5 years 2 to 5 years Several years of experience.
Microsoft Active Directory
<3 months <3 months Just getting started - under three months. This is also what shows when a level has not been set.
Microsoft Azure

Languages

Fluent Fluent Comfortable using it for work.
Hindi Speak English Speak Bengali Speak

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